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Goodwill of the Finger Lakes · 1 month ago

ADC Donor Greeter

462 Westgate ADC, Rochester, NY, US

Full-time

Onsite

New Grad, Entry Level

Goodwill of the Finger Lakes is seeking an ADC Donor Greeter who will be responsible for general donation center related duties such as accepting donations and providing excellent customer service. The role involves maintaining a clean work environment and sorting, cleaning, and packaging merchandise for sale.

Non Profit

Responsibilities

Assist customers in bringing donations inside

Ensure accurate donation log reporting

Sorts donations into proper equipment for processing and transportation

Properly labels all equipment

Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed

Ensure safety procedures are followed during packing and movement of equipment

Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times

Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival

Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns

Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)

Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion

Sort, test, and clean items for quality and processing

Ensure accurate payment collection if necessary

Perform other duties as assigned by supervisor