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UFCU · 2 days ago

Satellite Branch Manager - UT Gregory Gym

Austin, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

UFCU is Austin’s largest locally owned financial institution dedicated to providing outstanding service to its members. The Campus Assistant Branch Manager will lead the satellite team to grow memberships, deepen relationships, and ensure effective branch operations while promoting UFCU’s cultural values and community engagement.

Financial Services

Comp. & Benefits

Responsibilities

Responsible for managing the overall ongoing operations of the satellite branch including the staffing, training, and employee relations of all satellite branch employees at designated location

Hold staff accountable to goals, initiatives, and UFCU’s policies and procedures

Utilizes leadership and motivational techniques to create and maintain a positive work environment and a high-performing, cohesive team

Promotes UFCU’s cultural values and contributes to the success of UFCU’s strategic vision and organizational and team goals. Monitors performance and, if necessary, corrects course to reach established goals

Use principles of continuing process improvement to streamline and enhance branch operations according to UFCU’s strategic initiatives

Engage in appropriate business development activities in the local communities of the designated market area, including visible participation in business, community, and campus organizations

Deliver content and presentations to various types of audience

Host highly engaging events throughout our markets to drive membership growth, brand awareness, and community impact

Support and coordinate with branch leaders with any opportunities related to community impact

Coordinate with marketing team in the creation of compelling Satellite Branch collateral to demonstrate Credit Union benefits and enhance partner relationships

Use principles of continuing process improvement to streamline and enhance branch operations according to UFCU’s strategic initiatives

Responsible for managing the overall ongoing operation of the satellite branch including staffing, training and employee relations of all branch office employees

Hold staff accountable to goals initiatives and UFCU’s policies and procedures

Responsible for the branch staff's delivery of personal financial services through new accounts and loan closings. Ensure quality service is provided by all branch employees

Effectively demonstrate successful promotion and sales of assigned UFCU products and services to meet and exceed both personal and Satellite branch sales objectives, while simultaneously coaching Satellite branch staff to same standards

Maintain a good working relationship with all Credit Union team members and work closely with other lines of business within the Credit Union to cross-sell products and promote a strong referral network

Setting up, and taking down, tables, booths, and tents for events

Maintain strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations

Participate in frequent networking and professional events to enhance Credit Union’s brand awareness in the community to develop new business prospects and promote the cooperative

Coordinate with Financial Success Educators to schedule engaging events for the public

Perform other duties as assigned

Complete required regulatory training as assigned

Qualification

Financial services experienceSupervisory experienceSalesService skillsAnalytical skillsBilingual in SpanishCoaching skillsInterpersonal skillsCommunication skillsRelationship buildingStrategic thinking