Apply on Employer Site

iHeartMedia · 3 days ago

Sales Operations Summer Intern

New York, NY

Internship

Onsite

Intern

$17/hr - $17/hr

iHeartMedia is the number one audio company in America, with a greater reach than any other media company in the U.S. The Sales Operations Summer Intern will support CRM hygiene, onboarding enablement, and light AI-related tasks, providing hands-on experience with Salesforce data quality, training workflows, and process documentation to improve operational efficiency.

AdvertisingAdvertising PlatformsBroadcastingInternet RadioMusicPodcast

Responsibilities

Assist with Salesforce data validation and duplicate reviews; help with UAT checks for new lead workflows

Update training content and new hire guides; consolidate materials; assist with virtual session coordination and feedback tracking

Maintain prompt libraries and assist with documentation for AI use cases; help organize feedback from pilot rollouts

Support simple QA on lead routing and scoring rules; monitor feedback for friction points

Qualification

SalesforceMicrosoft OfficeAI toolsOrganizational skillsCommunication skillsAttention to detail

Required

Pursuing a degree in Business, Analytics, or related field

Familiarity with Salesforce and Microsoft Office (Excel, PowerPoint, Teams); Workday experience a plus

Interest in AI tools and willingness to learn

Strong organizational and communication skills; attention to detail

Benefits

Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)

A 401K plan

Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!