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Discovery · 3 days ago

Group Account Supervisor, Advocacy

Chicago, IL

Full-time

Onsite

Senior Level

$75K/yr - $108K/yr

5+ years exp

Discovery is a Publicis Health company focused on collaborative advocacy strategies for pharmaceutical companies. The Group Account Supervisor will manage client relationships, oversee account operations, and mentor junior staff while ensuring alignment with client goals and operational excellence.

AdvertisingHealth Care

Responsibilities

Serves as primary point of contact for day-to-day and program-level client needs across multiple accounts, ensuring clear communication, proactive guidance, and alignment with client goals

Leads tactical planning and brand strategy development across assigned accounts, connecting execution to client objectives, advocacy goals, and the broader competitive landscape

Leads client meetings and presentations with confidence, clearly articulating strategy, progress, risks, and recommendations

Builds trusted client relationships through reliable follow-through, thoughtful counsel, and solutions-oriented thinking

Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Sound decision making regarding hours dedicated to jobs and what to prioritize. Contributes to the revenue and forecasts of the account(s)

Identifies opportunities to enhance or expand existing programs across accounts

Guides cross-functional teams to ensure smooth execution, alignment, and operational excellence across workstreams

Translates brand and tactical strategies into actionable plans for internal teams, ensuring clear guidance and timely execution across workstreams

Manages and mentors junior team members, providing coaching and feedback to support growth and performance

Leads annual planning, scopes, and ongoing financial stewardship

Enhances internal processes and team communication by anticipating challenges, advocating for clarity, and helping strengthen overall account operations

Maintains thorough knowledge of client organizations, advocacy stakeholders, disease areas, and key issues to inform strategic and tactical decisions

Qualification

Account managementStrategic oversightHealthcare advocacyFinancial managementClient presentationsAnalytical skillsTeam leadershipCommunication skillsMentoringProblem-solving