Electronic Arts (EA) · 1 week ago
Product Manager – Battlefield 6 (Game Ops & Live Service)
Marina del Rey, CA
Full-time
Hybrid
Mid, Senior Level
CAD$120K/yr - CAD$167K/yr
5+ years expElectronic Arts (EA) creates next-level entertainment experiences that inspire players and fans around the world. They are seeking an experienced Quality Verification Product Manager to enhance the quality experience for players in the Battlefield franchise, focusing on live service and long-term operations.
ComputerMobilePublishingVideo GamesWeb Development
Responsibilities
Lead the identification, evaluation, and tracking of live service issues. Ensure rapid response and experience communicating product updates, milestones, and progress to internal and external partners across Game Ops, Development, Engineering, and Production
Partner with Game Operations and Live Service managers to anticipate risks, establish quality guardrails, and ensure smooth daily live operations
Validate and monitor real-time game health metrics, error logs, crash data, and service telemetry to quickly detect latest quality trends
Use data to assess each release's progress and its approval
Be QV's representative for asset features in Release leading up to submission and going live —providing quality insights, embedded testing strategies, and risk assessments
Standardize, improve workflows and planning across the Franchise to lead predictability
Ensure test strategies, coverage, and feature validation align with the scale and complexity of a Battlefield live service title
Coordinate with Engineering, Production, Design, Insights, Customer Support, and Game Ops to agree on priorities, communicate risks, and ensure shared quality outcomes
Lead discussions around live-site incidents, patch readiness, release quality, and long-term service reliability
Advocate for player experience and ensure quality considerations are integrated across the entire development and live-service pipeline
Develop and refine QV practices for live service, including incident management workflows, feature-level test strategies, and long-term quality planning
Mentor and influence QV peers and partner teams through expertise, documentation, and structured feedback
Contribute to studio-wide or franchise-wide plans that improve quality standards
Qualification
Required
5–10 years of experience in Quality Verification, Game Operations, or Live Service roles within AAA or large-scale multiplayer products
Experience with live service ecosystems, including release management, incident response, service monitoring, and long-term content pipelines
Experience operating at a senior level—equivalent to Development Director scope
5+ years of experience communicating product updates, milestones, and progress to internal and external partners, understanding and clarity across multiple disciplines and leadership layers
Expertise in test planning, risk analysis, service troubleshooting, and defect management
Succeed in high-pressure, fast-evolving environments where rapid decision-making is necessary
Experience working on large-scale online or multiplayer games (experience with Frostbite or Battlefield bonus)
Preferred
Experience with service telemetry dashboards, live data tools, or crash/telemetry pipelines
Background in coordinating global teams or working with distributed partners
Familiarity with Agile development and live-service content operations
Experience using data and insights to inform product development and comfort working with quantitative quality data
Benefits
Paid time off (3 weeks per year to start)
80 hours per year of sick time
16 paid company holidays per year
10 weeks paid time off to bond with baby
Medical/dental/vision insurance
Life insurance
Disability insurance
401(k) to regular full-time employees
Vacation (3 weeks per year to start)
10 days per year of sick time
Paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave)
Extended health/dental/vision coverage
Life insurance
Disability insurance
Retirement plan to regular full-time employees
Company
Electronic Arts (EA)
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.
10001+ employees
H1B Sponsorship
Electronic Arts (EA) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (139)
2024 (105)
2023 (207)
2022 (233)
2021 (198)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$2.2MKey Investors
TCVTrip Hawkins
2025-09-29Private Equity
2025-09-29Acquired
2019-01-01Post Ipo Equity
Leadership Team
Michael Robinson
SVP EA Digital Platform
Farah Ali
VP and Technology Growth Strategy
Recent News
2026-01-11
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