OpenTable · 2 days ago
Everboarding Programs Manager
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expOpenTable is an industry leader in helping restaurants thrive through innovative technology. The Everboarding Programs Manager will drive the development and execution of role-specific training programs to ensure sales and service teams are equipped to exceed their targets, optimizing performance through collaboration and continuous improvement.
HospitalityInternetReservationsRestaurants
Responsibilities
Design, implement and manage the full lifecycle of designated programs and learning paths that enable the Restaurant Sales & Services team to achieve its potential post new hire onboarding, including training on product releases, strategic initiatives, tools and systems, and ongoing professional development (Everboarding)
Collaborate with field leadership to identify knowledge and skills gaps across their teams, and build strategies to close those gaps
Organize and deliver live training sessions and effectively manage virtual or in-person learning environments to enhance the internal knowledge base of the RSS team, ensuring they are well-versed in product details, sales strategies, and soft skills
Establish metrics/assessments to measure performance of all curricula and learning programs; Implement processes to collect information on post-program behavior adoption of learners to ensure learning retention and results; Evaluate data and summarize effectiveness; recommend training or process modifications
Manage respective project plans and timelines; coordinate training events when needed; create and distribute communication for respective learning solutions
Collaborate with Product Marketing Management and Marketing teams to deliver quality and up-to-date training programs and materials about OpenTable’s products and services
Partner with Revenue Operations to develop content for and train on technologies that drive productivity for RSS teams
Qualification
Required
3-5+ years in a Program Management or Enablement Role
2+ years Sales or Sales Enablement experience
Bachelor's degree in HR, Learning & Development, or a related field
Proven experience in SaaS companies
Proven track record of building and managing high-impact enablement programs
Excellence in facilitating workshops, delivering presentations
Understanding of adult learning theory, learning design, and best-in-class learning and development strategies
Strong track record in implementing training measurement processes
In-depth knowledge of sales processes, buyer's journey and sales systems
Detail oriented and analytical nature, capable of understanding and implementing various data inputs to guide decision making
Intermediate knowledge of industry-standard solutions and best practices in the sales enablement space
Strategic thinking and business acumen
Effective communication and documentation abilities
Willingness and ability to travel up to 30% to support global training initiatives
Benefits
Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Company
OpenTable
OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.
1001-5000 employees
H1B Sponsorship
OpenTable has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (13)
2022 (20)
2021 (4)
2020 (35)
Funding
Current Stage
Public CompanyTotal Funding
$48MKey Investors
Impact Venture Partners
2014-06-13Acquired
2009-05-21IPO
2000-10-01Series C· $36M
Leadership Team
Ashley Tyra
Vice President of Product Management
Alex Woolf
iOS
Recent News
FOXNews.com
2025-12-29
2025-12-19
2025-12-18
Company data provided by crunchbase