Amperos Health · 1 month ago
AI Deployment Strategist
Amperos Health is the leading provider of multi-modal RCM agents empowering healthcare clinics to collect more revenue, faster. The AI Deployment Strategist will lead the deployment of AI solutions for customers, manage relationships, and ensure successful outcomes through effective communication and collaboration with internal teams.
Artificial Intelligence (AI)Health CareInformation Technology
Responsibilities
Lead customer calls and manage day-to-day relationships
Create and maintain executive-facing deliverables, including agendas, process materials, implementation roadmaps, and performance dashboards
Communicate directly with C-suite stakeholders (CFOs, COOs, VPs of RCM) to demonstrate financial impact and strategic value
Triage customer needs and collaborate internally with Product and Engineering teams to resolve blockers quickly
Build and maintain tracking of KPIs to ensure consistent and successful results for customers
Drive demos of new products, onboarding, and pilot execution across key customer stakeholders
Partner with Product and Data teams to support customer data readiness
Develop customer-facing artifacts and documentation to support adoption and change management
Identify operational friction points and continuously improve product delivery processes
Qualification
Required
2-4 years of experience in customer-facing operations (project management, CSM, GTM support, etc.)
Strong organizational skills and ability to manage multiple workstreams
Proven ability to create executive presentations, process materials, business cases, and light-weight excel calculations (ROI, TCO, etc.)
High EQ with an ability to work directly with customers
Ability to build trust, communicate clearly, and drive results with customers
Comfortable working cross-functionally across Product, Engineering, GTM, and executive teams
Proficiency in Word, PPT, and Excel (or a similar data management platform)
Preferred
Experience with healthcare and RCM-specific workflows is a plus
Benefits
Competitive compensation
Paid lunch, dinner, coffee, snacks
In-person culture at our cozy Flatiron district office in NYC, with work from home on Fridays
Flexible hours and time off
AI subscriptions of your choice covered
Health, dental, and vision insurance
401(k) with matching contribution