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Compass Datacenters · 1 month ago

VP, DFW Site Operations

Red Oak, TX

Full-time

Onsite

Director/Executive

Compass Datacenters is committed to providing secure data center solutions for technology leaders. The Vice President of DFW Site Operations will lead operational excellence and strategic initiatives across the DFW region, ensuring customer satisfaction and effective site management.

ConstructionInformation TechnologySoftwareWeb Hosting

Responsibilities

Assist Operations in defining and executing the operational strategy aligned with corporate objectives

Drive continuous improvement initiatives to enhance efficiency, compliance, and customer experience

Champion programmatic and operational initiatives to enhance efficiency and customer experience

Ensure all campuses adhere to maintenance schedules, incident management, and change management protocols

Oversee campus go-live readiness, including operational integration, staffing, and budget alignment

Ensure rigorous compliance with safety, security, and regulatory standards across all campuses

Manage operational site budgets to maximize efficiency and reduce costs

Monitor campus performance and implement corrective actions as needed

Build and maintain strong relationships with customers, internal stakeholders (e.g., Design, Delivery, Supply Chain), and peers

Mentor and coach site leaders and managers to strengthen technical capabilities and cultural alignment

Foster a high-performance culture that supports succession planning and leadership readiness

Acts as a strategic liaison between the customer and the internal team

Serves as the escalation point for operational issues

Qualification

Data center managementOperational excellenceFinancial acumenLeadership capabilitiesStakeholder managementTechnical knowledgeStrategic thinkingCultural alignmentCustomer relationship managementCompliance knowledgeIncident managementCommunication skillsMentoringCollaborationProblem-solving

Required

Extensive experience of progressive leadership in site operations, data center management, or other critical facilities, e.g., hospitals, manufacturing facilities. Experienced in managing facility incidents typically impacting critical facilities

Bachelor's degree in business administration, Engineering, Operations Management, or related discipline. Master's degree preferred. Or, equivalent work experience and a thorough technical knowledge of complex electrical and mechanical systems supporting modern data center campuses or other critical facilities, e.g. hospitals, manufacturing facilities

Fluent spoken and written English required. Additional languages are a plus

Proven ability to lead multi-site operations and large teams

Strong financial acumen and experience managing operational budgets

Excellent communication and stakeholder management skills

Strategic and tactical thinking with the ability to balance long-term planning and day-to-day execution

Deep understanding of operational and safety policies, compliance standards, and customer lifecycle management

Ability to provide calm and level-headed operational leadership during high-stress situations during facility incidents

Availability during off-hours during high-importance situations, e.g., facility incidents, cross-functional input for customer RFP's

Familiarity with applicable codes, e.g., NEC, OSHA, and strong understanding of technical concepts underpinning complex electrical and mechanical systems

Strong leadership, mentoring, and coaching capabilities

Ability to build collaborative relationships across departments and with customers

Effective verbal and written communication skills for technical and executive audiences