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Horizon Eye Care · 1 month ago

Lead Special Testing Technician

Charlotte, NC, USA

Full-time

Onsite

Senior Level, Lead/Staff

2+ years exp

Horizon Eye Care is a healthcare provider specializing in eye care services. They are seeking a Lead Special Testing Technician to assist Ophthalmologists and Optometrists by performing various tests and ensuring compliance with protocols, while also training new employees and maintaining testing equipment.

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Responsibilities

Fluent use of NextGen EHR and EPM as it pertains to Special Testing, including finding testing orders, opening templates for testing and entering notes, verifying and modifying patient information, entering in patient charges, pulling up testing schedules, and accessing any information pertinent to patient visits

Verifies all patient information and performs test according to the physician’s request following HEC protocol

Performs and publishes Humphrey visual fields; Optic nerve, Macula and Anterior chamber OCTs; Fundus photography, including optic nerve photos; Fluorescein and ICG Angiography on both Optos and Zeiss fundus cameras; Corneal Topography; IOL Master and immersion A-scan biometry; Slit lamp photography; Endothelial cell count measurements and external photography to our image management software. Ensures correct exams were published and viewable in exam rooms

Performs venipuncture for Fluorescein and ICG Angiography

Creates, edits, deletes, modifies, prints patient data in Axis, our image management software as needed

Completes IOL calculations in Holladay IOL Consultant software

Perform all testing related duties by themselves at a branch office and be able stay 1st late at the Cotswold office. Responsible for cleaning and closing all testing rooms, archiving all devices and downloading external photos

Perform routine maintenance and calibration of all testing equipment as well as minor repairs and co-ordinates with manager if needed

Develops positive and effective relationships with patients and coworkers

Performs administrative tasks which include responding to inquiries in messaging and voice mail systems. Answers phone, takes messages and relays to appropriate individuals

Performs stocking and maintenance functions. Maintains physical environment of testing rooms. Cleans and stocks rooms daily and maintains appropriate supply per par levels. Assists with ordering medical/office supplies

Creates weekly schedules for the testing department at all 7 offices

Creates and maintains testing protocols for all devices and procedures

Implements and adjusts the new employee training program for the department

Ensures skill retention and growth in current employees with training as needed

Supervises the training of new employees at the branch offices

Supervises the training of new employees at the Cotswold office

Assistance in training doctors and technicians on new equipment

Maintains an organized inventory of clinical equipment and oversees scheduled upkeep on equipment for safety and accuracy

Qualification

Humphrey automated perimetryFluoresceinICG AngiographyIOL Master biometryNextGen EHREPMCertified Ophthalmic TechnicianCertified Retinal AngiographerCertified Ophthalmic AssistantAdvanced knowledge of eye anatomyTraining new employeesDevice maintenancePatient relationship managementAdministrative tasks