FNBO · 1 month ago
Teller - Trafficway Branch Kansas City, MO
Kansas City, MO
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrFNBO is committed to the success of its employees and provides excellent customer service through a variety of transaction functions. The Teller role involves assisting customers, processing transactions, and maintaining security and compliance within the financial center.
AccountingBankingFinanceFinancial ServicesMortgage
Responsibilities
Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability
Projects a professional image in dress, manner, communication and focus
Associate may be asked to travel to multiple financial centers within a region(s)
Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction
Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues
Process daily night drop and ATM deposits and balancing under dual control
Maintains security of teller cash according to authority levels per the Authorities and Guidelines
Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position
Handles cash accurately to maintain an acceptable cash difference record
Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank
Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards
Expected to attend and participate in ongoing training and Financial Center meetings
Other tasks as assigned
Qualification
Required
High School diploma or equivalent required
Retail sales/service experience including cash handling, or prior teller experience preferred
Professional written and verbal communication skills
Exhibit and maintain high degree of professionalism
Maintain high degree of confidentiality and integrity
Strong time management skills
Attention to detail
Demonstrates computer literacy
Proactive sales and service skills including outbound calls to customers
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Company
FNBO
FNBO is a financial organization that offers digital banking and accounting service and products for business and personal commercial needs.
Founded in 1857
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Spyers
Chief Technology Officer
Chris Inserra
CFO - Enterprise Technology Services
Recent News
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