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Community Financial Credit Union · 1 month ago

Branch Manager/Novi

Novi, MI, US

Full-time

Onsite

Mid Level

$65K/yr - $65K/yr

4+ years exp

Community Financial Credit Union is committed to providing exceptional member experiences and financial empowerment. The Branch Manager leads the delivery of these services, coaching team members, ensuring compliance, and driving community engagement to meet business objectives.

BankingCreditFinancial ServicesNon Profit

Responsibilities

Mentor and develop team members at all levels, fostering accountability, growth, and confidence

Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts

Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment

Uphold the highest standards of security, compliance, and financial stewardship. Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements

Guide the team in meeting and exceeding business, financial, and experience goals

Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life

Qualification

Retail/member experienceLeadership experienceBusiness acumenGoal settingExcel proficiencyWord proficiencyCoachingCommunity engagementEmpathyInclusivity