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Success Academy Charter Schools · 1 month ago

Program Manager, Systems Transformation

New York

Full-time

Onsite

Mid, Senior Level

$110K/yr - $125K/yr

5+ years exp

Success Academy is the largest and fastest-growing network of public charter schools in New York City, dedicated to providing quality education to every child. They are seeking a Program Manager, Systems Transformation to lead the transformation of their academic technology stack, ensuring alignment between stakeholders and delivering effective solutions for teachers and scholars.

Charter SchoolsEducationNon Profit

No H1B

Responsibilities

Lead the Program Management of the academic technology stack transformation, partnering with cross-functional stakeholders at the network office, such as Tech, the Education Institute, Success Academy school-facing teams, and external vendors through planning, prototyping, redesign, implementation, and continuous improvement

Act as the single point of contact for stakeholders, ensuring instructional priorities and operational needs are embedded at every stage of the transformation

Coordinate across multiple workstreams to ensure effective communication, resource alignment, and milestone tracking across functions

Translate business needs into clear requirements for technology teams, supporting the development of project charters, rollout plans, and change management strategies

Lead program documentation, cross-functional updates, and executive reporting to keep stakeholders informed and engaged

Identify and flag risks, dependencies, and execution challenges early—and ensure there are mitigation plans in place

Partner to refine and redesign scalable processes that strengthen content and assessment operations across our CMS, LMS, and related systems

Drive ongoing collaboration with school staff, ensuring that user experience and operational feasibility remain central to platform decisions

Qualification

Program managementTechnology implementationStrategic planningStakeholder communicationProcess designProject managementChange managementUser-centered designGoogle WorkspaceMonday.comOrganizational skills

Required

5+ years of experience in program management, operations, or system transformation settings

Demonstrated success managing large-scale technology implementations, with a focus on driving cross-functional alignment and organizational adoption

Strong strategic planning and project management skills, with comfort managing multiple workstreams and stakeholders

Experience translating stakeholder needs into practical systems, workflows, and implementation plans, especially in high-change, user-centered environments

Able to navigate fast-paced environments with evolving priorities and competing inputs

Skilled at simplifying complexity, navigating ambiguity, and helping others make sense of change

Confident communicator, able to write and present clearly across executive, technical, and school-based audiences

Highly organized and process-driven, with strong ownership and follow-through

Proficiency with Google Workspace and project management platforms such as Monday.com

Benefits

Success Academy offers a full benefits program and opportunities for professional growth.

Company

Success Academy Charter Schools

Glassdoor2.5

Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 22,000 K-12 students in New York City.

Founded in 2006

New York, New York, USA

1001-5000 employees