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nCino · 1 day ago

Senior Sales Operations Specialist

Wilmington, NC

Full-time

Onsite

Mid, Senior Level

$80K/yr - $126K/yr

5+ years exp

nCino is a worldwide leader in cloud banking, offering exciting career opportunities for individuals. The Senior Sales Operations Specialist plays a critical role in supporting global sales teams by streamlining operational processes and providing actionable insights to drive efficiency and effectiveness.

BankingFinanceFinTechSaaSSoftware

Responsibilities

Partner and support the Global Sales Team during contracting, quoting, and other operational processes to ensure efficiency and speed through their sales cycle

Serve as the Liaison between sales team and other internal stakeholders to maintain consistency throughout the process

Create, maintain, and optimize dashboards and reporting for the sales teams; provide data insights to assist in the measurement of sales performance and impact business strategy

Serve as a resource for internal stakeholders, responding to and resolving problems through research, consulting with internal support teams, to identifying the appropriate tools for success

Lead sales enablement efforts by creating and maintaining training materials for the internal Salesforce environment and sales processes; lead training webinars for internal teams

Collaborate with Sales Operations Analysts to optimize sales-specific functionality within organization’s internal Salesforce.com environment and participate in internal data cleansing efforts with external sources that provide updated data regarding prospects and target markets

Leverage domain knowledge to make data-driven recommendations on areas of improvement, efficiencies, and accuracy within the sales processes, and provide insights to decision makers

Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors

Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working

Stay informed on AI advancements to drive continuous learning and scalable growth opportunities

Qualification

Salesforce AdministrationData managementSales Key Performance IndicatorsAI toolsTechniquesAdvanced ExcelResearch skillsTech SavvyBusiness InsightsEffective communicationCreative critical thinkingCollaborates

Required

Typically requires a minimum of 5 years of related experience/ proficiency with an undergraduate degree; or 3 years and a graduate / advanced degree; or equivalent work experience (as applicable)

Strong research and creative critical thinking skills

Salesforce Administration or Implementation experience

Ability and desire to learn Salesforce.com administration and to attain Salesforce.com certifications within 90 days of role commencement

Effective communication skills

Knowledge of Sales Key Performance Indicators

Data management skills