Hiller Plumbing, Heating, Cooling & Electrical · 1 month ago
Project Advisor (In Home Plumbing/HVAC/Electrical Sales)
Hiller Plumbing, Heating, Cooling & Electrical is committed to being America’s best home service company by focusing on employee growth and satisfaction. The Project Advisor role involves conducting in-home sales consultations, assessing homeowner needs, and presenting proposals while ensuring a strong customer focus.
ConsumerProfessional Services
Responsibilities
Follow-up on sales leads and lists, both technician and self-generated
Perform a complete customer needs survey on every call
Educate new and existing customers on service offerings utilizing the Company’s Sales System
Maintain a closing ratio: Generated leads – 70% or higher. Marketing leads – 50% of higher
Recommend solutions and link customer objections to a total value solution and competitive advantage
Demonstrates technical expertise and maintains high degree of credibility
Positively and credibly influence service strategies with the homeowner
Prepare estimates for contracts and proposals
Effectively write and present proposals
Address any resistance, negotiate value and close the sale
Maintain an average sales price set forth by the brand
Complete all paperwork accurately and timely on all leads
Prepare financing paperwork and collect payments
Must be accessible by phone at all times, other than scheduled vacations
Perform other duties as assigned
Qualification
Required
Conduct in-home sales consultation through the assessment of the homeowner's needs
Develop and present replacement/upgrade proposals
Secure sale and process order
Work with company teammates to ensure safe and efficient delivery of services
Follow-up on sales leads and lists, both technician and self-generated
Perform a complete customer needs survey on every call
Educate new and existing customers on service offerings utilizing the Company's Sales System
Maintain a closing ratio: Generated leads – 70% or higher; Marketing leads – 50% or higher
Recommend solutions and link customer objections to a total value solution and competitive advantage
Demonstrates technical expertise and maintains high degree of credibility
Positively and credibly influence service strategies with the homeowner
Prepare estimates for contracts and proposals
Effectively write and present proposals
Address any resistance, negotiate value and close the sale
Maintain an average sales price set forth by the brand
Complete all paperwork accurately and timely on all leads
Prepare financing paperwork and collect payments
Must be accessible by phone at all times, other than scheduled vacations
Benefits
401k Plan w/ Company Match
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care
Company Vehicle & Fuel Card
Paid Training
Bonus Opportunities