CrossCountry Mortgage, LLC · 1 month ago
Regional Underwriting Manager (Jumbo)
United States
Full-time
Remote
Senior Level
$140K/yr - $150K/yr
5+ years expCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees. The Jumbo Regional Underwriting Manager is responsible for supporting the underwriting department, providing solutions and assistance to loan level questions, and ensuring service level agreements are maintained.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Provide individual Underwriter coaching, mentoring, and training on the expectations, processes, guidelines, system work (Encompass), etc., escalating questions as needed for clarification
Serve as the primary point of contact for all questions, clarification, and instruction for Underwriters
Ensure Underwriters understand, apply, and grow their knowledge base of guidelines, processes, and procedures at CCM
Complete CTC reviews until Underwriters have earned lending authority
Review the CR Lending Authority, ACES, Denial, Suspense, Failed, and 2nd Tier Review Pipeline reports daily
Provide valid findings, training, and coaching issues weekly to the VP
Complete at least 2 spot reviews per week on files not reviewed by another department/team (i.e. QC, CRUM, etc.)
Assist with the review of reports and findings regarding Underwriter quality as needed
Manage the pipeline making sure loans for all areas are within SLA, and all loans placed in any external Underwriter status are for no more than 24 hours (for branch rebuttal, 72 hours)
Communicate all load balancing, designated underwriting assignments, and rush/priority reviews (VIP, Transition, etc.) to the Production Coordinators
Assist with loan level production (underwriting, clearing conditions) based on staffing/volume needs
Review and complete non-health/safety escrow holdbacks
Review loan scenarios as needed/required
Review post-closing/credit risk findings to identify and determine training needs
Conduct new branch welcome calls and existing branch calls as needed (daily, weekly, monthly)
Report on Underwriter final bonus numbers; communicate to the VP
Interview prospective Underwriters for hire
Review and approve timecards and PTO requests
Attend weekly meetings with the VP and Monthly National Underwriting department calls conducted by the SVP of Underwriting; hold bi-weekly team meetings with direct reports
Qualification
Required
Bachelor's Degree or equivalent combination of education/experience
DE, SAR and LAPP certifications are required; experience with USDA is a plus
5+ years of Mortgage Underwriting Experience (FHA, VA and Conventional) with agency guideline knowledge
5+ years of underwriting supervisory experience
Encompass LOS experience
Knowledge of ATR/QM requirements
Knowledge of compliance and disclosure requirements
Excellent communication and organizational skills
Proficient in Microsoft Office Suite (Word, Excel and Outlook)
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase