SLAC National Accelerator Laboratory · 1 month ago
SSRL User Research Administration Manager
SLAC National Accelerator Laboratory is a leading research facility attracting thousands of researchers annually. The SSRL User Research Administration Manager will oversee user access policies, manage user programs, and facilitate communication and outreach activities to enhance user experience and operational efficiency.
Advanced MaterialsBiotechnologyGovernmentLife Science
Responsibilities
Develop, implement and manage user access policies and processes with SSRL management including:
Manage user proposal submission, review, beam time allocation, scheduling, user communication, staff interaction, and continuous monitoring of effective operations
Manage development and approval of associated administrative and legal documents in collaboration with SLAC administrative service units
Drive processes for enabling users to come on site as well as for accessing SSRL remotely, including for foreign national users, and providing direction and oversight of internal and external administrative processes
Manage development of the user portal for new workflows, user interfaces, and the continued evolvement of the front-to-end data base and web interface, working with software developers and scientific staff
Manage and report user program data:
Collect, develop, maintain and analyze user program metrics to create reports for management and funding agencies, external review and advisory panels, and advice management on trends
Give presentations to a range of internal and external audiences
Manage user communication and user outreach activities:
Develop, coordinate and distribute scientific user program communications and news articles, including updates to user portal, SSRL website, newsletters, and on social media
Provide direction, oversight and manage arrangements for annual Users¿ Meeting, conferences, workshops, and training schools
Interact with DOE and other lightsource program managers for benchmarking, sharing best practices and coordinating joint activities across facilities
Manage SSRL¿s interactions with the SSRL Users Executive Committee and serve as liaison and advocate for SSRL users. Identify and coordinate outreach activities with stakeholders
Represent SSRL on committees and liaise with national and international outreach organizations
Manage user administration resources:
Manage a small group of dedicated administrative and data base staff and associated budget
Maintain responsibility for handling and archiving of data related to SSRL user administration
Qualification
Required
Bachelor's degree in a field related to science, business administration, engineering, or management, and eight years of relevant experience in such management, or combination of education and relevant experience
Relevant experience performing above listed responsibilities, including:
Demonstrated strategic leadership and management skills
Strong customer service, negotiation and interpersonal skills
Excellence in building relationships with external and internal constituents and management
Excellent outreach and communications skills, both in oral and written forms
Extensive planning experience and advanced organizational skills
Extensive experience in understanding and interpreting needed information from databases, policies, procedures
Extensive experience in collecting and analyzing performance data, ability to review and report
Advanced computer skills and demonstrated experience with various online tools and interfaces, and ability to interact with a range of electronic administrative systems
Strong analytical and problem-solving skills
Preferred
Advanced degree (Ph.D.) in a relevant science area
Experience at federally funded research and development centers, or scientific or other user facilities
Company
SLAC National Accelerator Laboratory
SLAC National Accelerator Laboratory is the U.S. Department of Energy's national lab at Stanford University. It is a sub-organization of Stanford University.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
US Department of EnergyU.S. Department of Homeland Security
2023-09-27Grant
2023-08-16Grant
2023-01-20Grant
Leadership Team
Recent News
2026-01-25
2025-12-27
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