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Walmart Canada · 1 month ago

Manager, Marketplace Strategic Initiatives - Resold (Operational Excellence)

San Bruno, CA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $130K/yr

2+ years exp

Walmart Inc. is a leading retail corporation, and they are seeking a Manager for their Marketplace Strategic Initiatives focused on the Resold program. This role involves acting as the operational backbone, driving performance monitoring, and ensuring smooth execution across multiple partner teams to support Walmart Marketplace's growth.

DeliveryRetailShopping

Responsibilities

Act as the operational hub for Resold, driving alignment, clarity, and execution across multiple partner teams

Identify operational gaps, risks, and dependencies early — and coordinate solutions across Product, Operations, Site, Compliance, WFS, and other teams

Create structure and predictability through operating mechanisms, program documentation, and internal workflows

Own the program’s operational reporting: KPI tracking, dashboards, business reviews, and performance insights

Analyze key trends related to program health, seller performance, assortment quality, and operational throughput

Surface actionable insights that guide prioritization, resourcing, and leadership decision making

Evaluate and monitor assortment coverage, catalog quality, defects, compliance signals, and seller performance

Partner with category and seller teams to maintain high standards of quality and ensure a reliable customer experience

Identify opportunities to strengthen selection and enhance program integrity

Build SOPs, workflows, and scalable processes that internal teams rely on to support the Resold program

Improve and streamline cross-functional processes to reduce friction and increase accuracy and consistency

Create enablement materials or documentation that empower teams to adopt new processes efficiently

Lead program readiness for new launches, transitions, and operational changes

Establish governance mechanisms such as risk logs, issue trackers, operational checklists, and structured reviews

Ensure teams are aligned and prepared ahead of milestones and key deliverables

Collaborate closely with Product, Trust & Safety, Analytics, WFS, Merchandising, and other partners to ensure operational needs are prioritized

Communicate updates, risks, and insights to leadership and stakeholder groups in a clear, structured way

Translate high-level strategies into executable plans with defined owners, timelines, and KPIs

Qualification

Program ManagementEcommerce ExperienceOperational ReportingBusiness ManagementMarketingOmnichannel MerchandisingAnalytical SkillsProcess DesignCross-Functional CollaborationCommunication Skills

Required

Option 1: Bachelor's degree in business or related area and 2 years' experience in business management, marketing, omnichannel merchandising, or related area

Option 2: 4 years' experience in business management, marketing, omnichannel merchandising, or related area

Preferred

Business Management, Marketing, Omnichannel Merchandising, or related area

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.