NetApp · 2 days ago
Solutions Architect - Modernization
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. In this role, you will support the Modernization & Keystone pillar, helping customers understand their current lifecycle timelines and guide them through key decisions about how they consume NetApp technology.
Cloud ComputingData ManagementData StorageInformation Technology
Responsibilities
Lead high-level modernization, lifecycle, and refresh strategy conversations with Enterprise customers across the Midwest and Canada
Assess customer install base to identify modernization opportunities, software adoption gaps, and upcoming lifecycle events
Provide customers with clear architectural and financial guidance, including TCO comparisons, refresh options, consumption models, Keystone programs, and long-term SLA/upgrade pathways
Educate customers on Keystone and SLP offerings, including how subscription-based consumption supports continuous upgrades and simplified operations
Work diplomatically with Client Executives to support account strategy
Coach field teams on identifying refresh triggers, positioning modernization value, and navigating financial/technical option conversations
Develop modernization architectures, refresh roadmaps, and consumption-model recommendations aligned to customer SLAs and business objectives
Build reverse timelines and structured upgrade plans that help customers proactively prepare for lifecycle changes
Guide customers through the financial and technical implications of different modernization paths, including PS service options, evergreen upgrades, and subscriptions
Support the technical validation process (POCs, workshops, planning sessions) for modernization and consumption model decisions
Drive modernization pipeline by identifying opportunities within the existing install base and partnering with marketing, SE leadership, and regional sales teams
Contribute to RFPs/RFIs, proposals, and customer-facing materials that articulate modernization value, lifecycle strategy, and Keystone economics
Provide field insights to product and business teams to improve modernization tools, lifecycle visibility, and Keystone adoption programs
Qualification
Required
7+ years in a Solutions Architect, Systems Engineer, or customer-facing technical role
Strong understanding of enterprise storage architectures, lifecycle management, refresh planning
Ability to translate complex storage modernization options into clear financial and technical guidance, including TCO, CapEx vs OpEx models, SLAs, and upgrade pathways
Experience discussing consumption models such as Keystone and subscription licensing (SLP)
Excellent presentation skills with the ability to communicate at the C-suite level, as well as with directors and administrators
Strong customer diplomacy, able to influence without owning the account and collaborate effectively with Client Executives and SEs
Demonstrated ability to coach field teams and partners on positioning value, differentiation, and modernization opportunities
Experience with lifecycle engineering, refresh planning, or install-base strategy
Background supporting modernization or consumption-model transitions in enterprise environments
Proven success building modernization roadmaps and facilitating long-term customer planning discussions
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
Various Leave options
Employee stock purchase plan
Restricted stocks (RSU’s)
Company
NetApp
NetApp specializes in data storage, data infrastructure, and data management solutions.
H1B Sponsorship
NetApp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (166)
2023 (143)
2022 (250)
2021 (193)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$1.25BKey Investors
Sequoia Capital
2025-03-12Post Ipo Debt· $1.25B
1995-11-21IPO
1994-01-01Series Unknown
Recent News
LogisticsGulf
2025-12-30
Nextgov.com
2025-12-24
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