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NAPA Auto Parts · 3 months ago

Heavy Duty Specialist

Garfield Heights, OH, USA

Full-time

Onsite

New Grad, Entry Level

NAPA Auto Parts is a company that values teamwork and customer care, seeking individuals who are passionate about heavy duty trucks. The Heavy Duty Specialist will assist customers with parts inquiries, share knowledge about products, and contribute to a fast-paced retail environment.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

We're looking for a Heavy-Duty Counter Parts Professional who

Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs

Is driven to share knowledge about heavy duty part features, benefits, and warranty info

Can shift into high gear in our fast-paced retail stores

Will jump into helping team members

Is able to operate a cash register and navigate computer and paper catalog systems

Steers toward continuous improvement in store processes and procedures

Strives to be winners in professional appearance, attitude, and performance

Qualification

Heavy Duty Parts KnowledgeASE Heavy Duty Parts CertificationCustomer CareInventory Management SystemsVerbal CommunicationWritten Communication

Required

Know How -- Heavy Duty Parts Knowledge and/or Experience

Passion for delivering Customer Care

Excellent Verbal and Written Communication skills

Motivated to train and learn

Ability to thrive and have fun in a Busy, Fast-Paced retail environment

Valid Driver's License and/or Reliable Transportation

Preferred

ASE Heavy Duty Parts Certification is a PLUS

Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925