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Code for America · 2 weeks ago

Bilingual Content Design Manager (English-Spanish)

United States

Full-time

Remote

Senior Level

$129K/yr - $158K/yr

6+ years exp

Code for America is a nonprofit organization that aims to improve government services through technology. They are seeking a Bilingual Content Design Manager to establish bilingual content design processes, maintain content standards, and enhance content quality and accessibility for English and Spanish languages.

LegalLegal TechNon ProfitOpen Source

H1B Sponsor Likely

Responsibilities

Establish a replicable bilingual content-design process across all programs

Define and validate bilingual content design processes that can be used across program areas

Launch and maintain English/Spanish content standards integrated into the design system

Increase English and Spanish-language content quality and accessibility metrics

Setting the quality bar for bilingual content design at scale

Consistently helping teams meet client needs and policy intent, sharing their work widely within the organization

People Management

Content Systems and Quality

Content Operations:

Design System Integration:

Other duties as assigned

Qualification

Bilingual content designContent strategyContent quality metricsUX writingSpanish fluencyTeam managementCollaboration toolsAgile methodologiesContent accessibilityPlain language

Required

6+ years of experience in content creation, strategy, or related fields, with a history demonstrating excellence in copywriting, content strategy, and content design

2+ years of experience managing, coaching, or mentoring other designers

High fluency in written and spoken Spanish

Experience crafting and quality assuring content in Spanish and English

Experience in balancing linguistic neutrality with cultural resonance when writing content for products or services in different languages

Proven track record in cultivating content strategies that drive engagement, accessibility, and support organizational missions

Experience defining and tracking content quality metrics, project KPIs, and translating data into actionable content design decisions

A portfolio of relevant content design work with strong examples of your work, design process, and role

Experience mentoring content designers and communicating the value of content design to stakeholders and cross-functional partners

Experience managing multiple high-priority initiatives, including early-stage products or services as well as delivery of tactical and incremental improvements

Excellent facilitation and communication skills, with the ability to guide diverse, remote, and cross-disciplinary teams using modern collaboration tools (such as Slack, Miro, or similar platforms)

Demonstrated ability to translate complex ideas into clear, compelling content using plain language and accessibility standards that resonate with varied audiences

Familiarity with industry-standard content and collaboration tools, including CMS platforms, digital publishing tools, and analytics software

An understanding of agile, iterative work methodologies and their application to content development processes

Familiarity with common content-design and collaboration tools (e.g., Figma, Miro, CMS platforms)

Preferred

Prior experience in government services, public policy, or civic tech, particularly within the social impact sphere

Experience managing content for accessibility or with a focus on inclusivity and diversity

Background in data-driven content creation, working with quantitative research teams or data scientists

Active participation in diversity, equity, and inclusion initiatives within previous roles

Experience with design systems or content libraries, ensuring consistency across digital touchpoints

Benefits

Health coverage

401(k) match

Open PTO

Paid parental leave

Sabbatical after four years

Laptop

Remote work stipends

Up to $2,000 annually for professional development

Company

Code for America

Glassdoor3.3

Government can work for the people, by the people, in the digital age. Let’s make it work for everyone.

Founded in 2009

San Francisco, California, USA

201-500 employees

https://www.codeforamerica.org/

H1B Sponsorship

Code for America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)