Upstart · 1 week ago
Senior Product Manager, Auto
United States
Full-time
Remote
Senior Level
$162K/yr - $224K/yr
6+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As the Senior Product Manager for Servicing at Upstart, you will design tools and systems for recovering funds when borrowers are unable to repay their loans, particularly focusing on auto loans.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Define the strategy for Auto loan collections and recoveries, in partnership with Operations leadership
Deeply understand the delinquent borrowers, in collaboration with design, to deliver products that solve real human problems
Establish and track success metrics to assess the impact of product and operations initiatives, ensuring continuous improvement and concrete business impact
Leverage data-driven insights to make informed product decisions, identifying opportunities for optimization and testing hypotheses to improve key metrics
Make smart trade-offs to inform the ongoing product roadmap, prioritizing the features with the highest ROI and experimenting when necessary
Develop vendor partnerships that align with the overall business strategy
Qualification
Required
6+ years experience in a product management role building both consumer-facing products and internal operational tools
Demonstrated success in driving business outcomes through a balance of quantitative metrics and qualitative understanding. You're clever and enterprising when it comes to having the minimum data necessary to make an informed decision. Your risk tolerance is well honed
Strong product sense. You have independently authored and executed on a multi-quarter roadmap, and have been around to see the consequences (good and bad) of your decisions
Rigorous and analytical problem solving; well structured, concise, and highly effective communication
Ownership and growth mindset. You act like an owner. You're often right, but humble and open minded about being wrong. You're perpetually dissatisfied and striving to improve yourself and the team
Preferred
Experience building products in fintech, credit servicing, or customer support environments
Familiarity with voice, chat, or AI-driven multi-modal UX
Aptitude for and interest in credit and personal finance economic concepts
Experience building products with third-party vendor integrations
Demonstrated and expressed mission orientation, and outsized results that match your passion
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase