Superior Insurance Partners ยท 1 month ago
Account Manager - Commercial Lines Insurance
Superior Insurance Partners is a rapidly growing insurance brokerage platform focused on providing commercial lines, personal lines, and employee benefit solutions. The Account Manager will be responsible for delivering exceptional customer service, managing client relationships, and collaborating with the sales team to achieve goals.
Commercial InsuranceHealth CareInsuranceLife Insurance
Responsibilities
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
Qualification
Required
Ability and desire to provide results
Develop professional relationships with your internal and external partners
Effective communication
Utilize your resilient and adaptable mindset in the face of challenges
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
Company
Superior Insurance Partners
Superior Insurance Partners is an insurance company that provides health insurance, commercial insurance, and employee benefits services.