Friedman's Home Improvement · 8 hours ago
Application Manager
Petaluma, CA
Full-time
Onsite
Senior Level, Lead/Staff
$107K/yr - $156K/yr
8+ years expFriedman’s Home Improvement is seeking a hands-on Applications Manager to own, lead, and continuously improve the enterprise applications that power our retail, supply chain, and digital operations. This role blends technical depth, people leadership, and operational excellence, focusing on the reliability and performance of core systems including Dynamics 365 Finance & Operations and eCommerce platforms.
E-CommerceReal EstateRetail
Hiring Manager
Kathryn Jordan
Responsibilities
Own the end-to-end enterprise applications portfolio, including D365 F&O, eCommerce (Sana Cloud Commerce), POS, Warehouse Management, BI, and integrated corporate systems
Ensure high availability, performance, scalability, and security across all platforms
Lead application upgrades, releases, and vendor-delivered enhancements with strong change-management discipline
Act as a hands-on technical leader, designing, configuring, coding, and supporting enhancements and integrations—especially within Dynamics 365 F&O
Drive automation of repetitive tasks using tools such as Power Automate, RPA, or Copilot to reduce manual effort and operational friction
Lead root-cause analysis and implement durable fixes to improve system stability and reliability
Own Power BI, Power On, and reporting ecosystems, ensuring data accuracy, governance, and performance
Partner with business leaders to translate data into actionable insights, dashboards, and KPIs
Oversee data pipelines, warehousing, and analytics capabilities that support enterprise decision-making
Apply agile methodologies to prioritize work, deliver iteratively, and adapt quickly to changing business needs
Champion observability and SRE practices to proactively detect issues, optimize performance, and improve uptime
Continuously identify opportunities to improve processes, tooling, and system efficiency
Build, mentor, and lead a lean, high-performing team of Application Specialists
Foster a culture of ownership, accountability, collaboration, and technical excellence
Manage vendor relationships to ensure delivery against timelines, budgets, and service-level expectations
Partner closely with functional leaders to align technology solutions with business outcomes
Provide accurate budgeting, forecasting, and cost management for application initiatives and vendor services
Support special projects and strategic initiatives aligned with Friedman’s business goals
Qualification
Required
Hands-on (coding) experience with Microsoft Dynamics 365 Finance & Operations
Hands-on engineering leadership with strong understanding of observability, monitoring, and automation
Power BI and data warehouse experience, with a track record of driving data-informed decisions
Proven ability to lead and develop a small, high-performing technical team while remaining technically hands-on
Exceptional communication and relationship-building skills, fostering accountability, collaboration, and continuous improvement across business partners
Bachelor's degree in Computer Science or related field or 8+ years of equivalent professional experience
6+ years of hands-on experience with Dynamics 365 Finance & Operations
4+ years in retail or omnichannel environments
Experience supporting Business Intelligence, data modeling, ETL, and analytics platforms
Deep technical and functional expertise in D365 F&O, including architecture, customization, integrations, and troubleshooting
Experience with Power BI, Power On, data warehousing, ETL pipelines, Azure Synapse or similar platforms
Strong familiarity with Agile, DevOps, and SRE practices, including observability tools (e.g., Azure Application Insights)
Proven success translating business needs into scalable technical solutions
Demonstrated ability to lead, coach, and grow a technical team while remaining hands-on
Strong project management skills and experience leading cross-functional initiatives
Excellent written and verbal communication skills—able to explain complex technical concepts in clear, business-friendly terms
Highly organized, detail-oriented, and process-driven, with a mindset of continuous improvement
Customer-focused with strong follow-through and ownership mentality
Preferred
Microsoft certifications (strongly preferred):
Dynamics 365 Finance & Operations Apps Solution Architect Expert
Dynamics 365 Finance Functional Consultant Associate
Company
Friedman's Home Improvement
Friedman's Home Improvement is a retail company providing building materials and home improvement products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
B
Barry Friedman
President & CEO
Company data provided by crunchbase