Concept3D Inc. · 3 months ago
Partner Success Manager
United States
Full-time
Remote
Mid Level
$80K/yr - $90K/yrConcept3D Inc. is a company that provides an elevated, university-branded experience for student events and interactive mapping. The Partner Success Manager is responsible for maintaining client relationships post-launch, identifying growth opportunities, and ensuring client retention while driving account growth through strategic support.
Indoor PositioningMapping ServicesSoftwareVirtual Reality
Responsibilities
Proactively uncover growth opportunities and referrals within existing customer accounts by engaging champions and decision-makers through targeted outreach. Focus on building advocacy, expanding use cases, and identifying areas where our solutions can drive additional value
Bring a proven track record of securing meetings through outbound success and bring confidence in strategic partner outreach
Maintain 100%+ NRR with accounts by ensuring retention of all existing revenue while driving account growth through expansion, advocacy, and product adoption
Proactively manage relationships, ensuring partners achieve measurable outcomes and long-term value from our solutions. Shape outcomes, not just react, by anticipating risks, designing action plans, and guiding partners toward success milestones
Ensure clear communication of the impact our platform delivers. Conduct strategic online presentations and product conversations
Log all activity (outreach, opportunities, revenue, and next steps) in Vitally and keep all systems accurate and up to date
Discover and surface new product opportunities by listening to partner needs, analyzing trends, and sharing actionable insights with internal teams
Address pain points with clarity and purpose, demonstrating how our solutions solve critical challenges and create competitive advantage
Be accountable to results and metrics, tracking partner health, retention, and growth while consistently driving improvements
Qualification
Required
Proactively uncover growth opportunities and referrals within existing customer accounts by engaging champions and decision-makers through targeted outreach
Bring a proven track record of securing meetings through outbound success and bring confidence in strategic partner outreach
Maintain 100%+ NRR with accounts by ensuring retention of all existing revenue while driving account growth through expansion, advocacy, and product adoption
Proactively manage relationships, ensuring partners achieve measurable outcomes and long-term value from our solutions
Shape outcomes, not just react, by anticipating risks, designing action plans, and guiding partners toward success milestones
Ensure clear communication of the impact our platform delivers
Conduct strategic online presentations and product conversations
Log all activity (outreach, opportunities, revenue, and next steps) in Vitally and keep all systems accurate and up to date
Discover and surface new product opportunities by listening to partner needs, analyzing trends, and sharing actionable insights with internal teams
Address pain points with clarity and purpose, demonstrating how our solutions solve critical challenges and create competitive advantage
Be accountable to results and metrics, tracking partner health, retention, and growth while consistently driving improvements
Benefits
This role includes exciting opportunities for bonuses, commissions, and other rewards—because great work deserves to be rewarded! Details will be shared during the hiring process
Concept3D Equity. So you can share in Concept3D's success
Time off Policy which includes time to recharge, refresh and take time for yourself and family members
6 weeks of 100% Paid Parental Leave to support the care and bonding time after the birth, adoption or placement of child via foster care + additional time available through Short Term Disability
Medical, Dental, Vision. Concept3D pays 100% of employee premiums on select plans
Life Insurance and Disability. Concept3D covers the full premium
401(k). To help you save for the future, we match 75% up to 5% of your annual take-home pay
Hybrid in Denver and Minneapolis, remote nationwide
Monthly and quarterly culture events to connect our teams
Company
Concept3D Inc.
Founded in 2006, Concept3D empowers Higher Education by offering the leading accessible solution for interactive maps, 360° virtual tours, a centralized event calendar and a student matching platform.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$3.46M2022-09-12Seed· $0.41M
2014-05-07Series B· $1.25M
2012-06-15Grant· $1.3M
Leadership Team
Gordon Boyes
Chief Executive Officer
Recent News
EIN Presswire
2026-01-09
Company data provided by crunchbase