Apply on Employer Site

Lyra Health · 1 month ago

Clinical Care Navigator

United States

Full-time

Remote

Mid, Senior Level

$38.65/hr - $38.65/hr

2+ years exp

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. As a Clinical Care Navigator, you will manage crises, provide phone support to clients with complex behavioral health issues, and connect them to high-quality, evidence-based providers and facilities.

Employee BenefitsHealth CareInformation ServicesInformation TechnologyMental Health

Culture & Values

Responsibilities

Using evidence-based interventions, skillfully manage client crises, providing brief risk assessment, safety planning, and de-escalation with the goal of connecting the client to treatment

Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferences

Independently manage a caseload of complex, multi-need clients

Qualification

LCSWEquivalent licensurePsychiatric intake experienceCrisis management skillsBilingual SpanishCommunicationTime managementGrowth mindset

Required

Master's degree in clinical social work or equivalent

LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Bachelor's degree in nursing (RN). We're unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license)

Must have two years psychiatric intake, assessment RB, other related experience

Must have two years post license experience (EAP/clinical call center experience preferred)

Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting)

Must be a full time resident of the United States; work cannot be completed from outside the United States