Naples Comprehensive Health - NCH · 2 weeks ago
IT Architect MyChart
Naples, FL
Full-time
Hybrid
Senior Level
5+ years expNCH is an independent, locally governed non-profit healthcare system in Southwest Florida. The IT Architect for MyChart will design and maintain the organization's application architecture, focusing on optimizing application usage and workflow efficiency, while collaborating with operations leaders and end users.
Health CareMedical
Responsibilities
Optimizes application usage and workflow efficiency by integrating key systems
Assigned areas include but are not limited to: MyChart and other Digital Patient Engagement Applications
Serves as a solution expert for upgrades and services for reported issues or for assigned projects
Maintains, updates, designs, and develops assigned applications by translating organizational needs
Collaborates with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned applications
Educates and develops Application Analysts, Application Consultants, and other team members
Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors
Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily
Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications
Participates in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required
Creates and maintains detailed technical documentation for assigned systems
Provides on-call coverage as deemed appropriate by management
Identifies and escalates production-critical issues to appropriate IT personnel
Uses ticketing system to log and monitor tickets
Participates in projects as deemed appropriate by management
Evaluates and corrects issues involving configuration of applications
Participates in Disaster Recovery planning, implementation, and testing
Qualification
Required
Minimum of a bachelor's degree in Business, Technology, or related field
Minimum of 5 years of relevant IT or Healthcare experience in assigned area required
Epic and/or third-party vendor certification(s)/accreditation(s) for assigned scope of responsibilities must be successfully obtained within 30 days of completing required first-available classes
Excellent verbal and written communication skills are required
Ability to solve complex problems in a timely manner
Accurate with good attention to detail
Ability to work under own initiative / self-motivated
Experience with information technology optimization
Dexterity to learn new systems and programs rapidly
Must keep current on industry trends
Must have the ability to work nights and weekends as needed to support the business
Must have the ability to travel between locations
Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio)
Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
Company
Naples Comprehensive Health - NCH
Naples Comprehensive Health (NCH) is an Advanced Community Healthcare System™ in Naples, Florida, serving Southwest Florida with premier routine, critical, and specialty care.
1001-5000 employees
H1B Sponsorship
Naples Comprehensive Health - NCH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.08MKey Investors
Naples Children & Education Foundation
2023-03-20Grant· $0.08M
Leadership Team
Paul Hiltz MHA FACHE
CEO/President
Rick Wyles
Chief Financial Officer
Recent News
Morningstar.com
2025-11-05
2025-04-14
Company data provided by crunchbase