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Agilysys · 3 days ago

Senior Credit Analyst

Alpharetta, GA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Agilysys is a leading developer and marketer of proprietary enterprise software for the hospitality industry. They are seeking a Senior Credit Analyst to maximize cash collections and maintain accounts receivable, directly impacting the financial performance of the organization.

Information TechnologySoftware

Responsibilities

Manage customer accounts within assigned portfolio by engaging in emails and/or phone calls. This includes payment arrangements as well as building excellent customer service relationships to our customers' needs and issues

Document all contacts on ERP system and provide any documentation required to expedite payment

Make recommendations to management on the rescinding of credit terms, more aggressive collection tactics or dispute resolution, resulting from customer contacts and overall payment performance

Prepare and provide monthly account statements for the customers within the assigned portfolio

Identify problem accounts, write-offs to bad debt, related adjustments with appropriate documentation for management

Work collaboratively with various departments internally to resolve issues, improve processes, and manage customer accounts to expedite collections from customers in assigned portfolio

Collaborate closely with the business operations team on customer billing issues including contract related questions, adjustments, pricing, disputes, returns and other miscellaneous questions

Maintain compliance with required internal controls and departmental procedures

Assist with training and mentoring as requested by direct manager and management

Qualification

Credit AnalysisCollections ManagementAccounts ReceivableMicrosoft OfficeNetSuiteVerbal CommunicationWritten CommunicationProblem SolvingTeam CollaborationOrganizational Skills

Required

Bachelor's degree in finance, Accounting, or related degree with 2+ years Credit, Collections and/or A/R experience OR Associates degree in Finance, Accounting, or related degree with 4+ years Credit, Collections and/or A/R experience

Proficient in Microsoft Office software (Excel, Word, PowerPoint, Outlook)

Excellent verbal and written communications skills and able to quickly build rapport with customers

Highly organized and able to work independently

Ability to rapidly solve complex problems and to understand and match billing to contracts

Demonstrate positive and professional behavior as a member of a team