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WellSpan Health · 1 month ago

Interpreter I- Spanish- PRN

United States

Part-time

Remote

Entry Level

1+ years exp

WellSpan Health is a healthcare organization that provides various medical services, and they are seeking an Interpreter I to facilitate communication between providers and Limited English Proficiency patients. The role involves providing medical interpretation services, translating written communications, and supporting patients and their families in understanding medical procedures and instructions.

Health CareHospitalMedical

Responsibilities

Maintains confidentiality as required by HIPAA, WellSpan policy and adhere to the Medical Interpreter Code of Ethics

Generates reports in Epic; use reports to round with patients in hospital settings and to provide services in off-site settings

Assists the Limited English Proficiency (LEP) patients and their families in coping with illness and the associated stress by interpreting and translating medical instructions and procedures. Documents encounters in Epic

Assists LEP patients with completion of various healthcare forms as needed with the corresponding department

Provides emotional support by listening to patient and family concerns and communicating with the clinical care team for additional clarification

Translates written communications and materials from the targeted language to English and from English to the targeted language

Serves as a liaison between patients and healthcare providers. Communicates providers’ recommendations to patients. Strong medical terminology vocabulary preferred

Educates staff on resources available for limited English proficient patients and the importance of language services in conjunction with system policies to maintain compliance for accreditation and licensure

Serves as a cultural broker so that a comprehensive and culturally sensitive assessment may be performed

Assists in the development and presentation of training programs designed to enhance the employee’s understanding of the cultural needs of LEP patients. Help WellSpan become a model of cultural proficiency

Obtains instructions and clarification from other interpreters to provide follow up services to patients and their families

Provides cross-coverage for emergency situations, time off, and other staffing needs. Is willing to work beyond normal working hours, on weekends and holidays as needed, on shifts other than the one hired, and to perform on call as needed or required

Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards

Enhances professional growth and development through participation in educational programs, current literature, In-service meetings, and workshops

Provides outstanding service to all patients, fosters teamwork, and practices fiscal responsibility through improvement and innovation

Is proficient in navigation, documenting and generating reports of interpretation assignments within Epic

Manages all forms of communication, including voicemail, Epic secure chat, emails, and Teams messages; ensures prompt return calls to the practices when needed

Attends meetings as required