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Berger Chevrolet · 1 month ago

Junior Sales Business Development Center Representative (Spanish/English)

Grand Rapids, MI

Full-time

Hybrid

New Grad, Entry Level

$36K/yr - $52K/yr

Berger Chevrolet is a thirteen-time Dealer of the Year award-winning organization seeking a full-time Junior Sales Business Development Representative (Spanish/English). The role involves generating leads, establishing customer relationships, and driving vehicle sales growth through various communication methods and customer engagement strategies.

AutomotiveLogistics

Growth Opportunities

Responsibilities

This position will be responsible for generating leads to automotive buyers, establishing and maintaining relationships with potential customers, and driving vehicle sales growth

Engage with potential and current customers by utilizing various online technologies and telephone communications, such as cold and hot call(s), email, follow-up on customer inquiries related to marketing department social media campaigns, and networking events

Conduct thorough assessments to understand each customers' requirements, preferences, and budget considerations

Proactively engage potential customers by sharing information about current monthly sales offerings and dealership services to generate interest and engagement

Schedule and confirm customer appointments with sales consultants for test drives and vehicle feature demonstrations, ensuring customer questions and concerns are addressed

Maintain consistent follow-up with prospective and current customer leads to establish customer relations by addressing inquiries, overcoming objections, and guiding the customer through the sales process

Manage and prioritize a pipeline of leads by tracking customer interactions and progress through the sales process using CRM software (DriveCentric)

Participate in ongoing training and coaching to build product knowledge, customer service skills, and sales techniques

Meet or exceed monthly and quarterly sales targets to support overall dealership growth

Other responsibilities may be assigned through continued employment

Qualification

Fluency in SpanishFluency in EnglishCRM software proficiencyCustomer service experienceProficient computer skillsOrganizedEfficientCommunication skillsInterpersonal skillsSelf-motivated

Required

High school diploma or equivalent GED

Fluency in both Spanish and English is required

Must be self-motivated and results-oriented to provide a proactive approach to lead generation and customer engagement

Strong communication and interpersonal skills to highlight customer inquiries or concerns

Proficient computer skills, including CRM systems, call center software, and Microsoft Office

Reliable, trustworthy, organized, and efficient

Ability to operate an automobile with a valid driver's license

Must allow pre-employment screenings, background, driving, and drug test

Must be able to perform essential job functions of the position with or without reasonable accommodation and comply with workplace health procedures as directed by the public health department