St. John's Community Health ยท 13 hours ago
Office Manager
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $75K/yr
2+ years expSt. John's Community Health is dedicated to providing quality healthcare services, and they are seeking an Office Manager to oversee the Medical Records Department and coordinate clinical and operational activities. The role involves ensuring compliance with healthcare regulations, managing staff, and maintaining accurate documentation practices to support efficient patient care.
CommunitiesHealth CareMedical
Responsibilities
Manages clinical operations including but not limited to staffing schedules
Prepares and manages all documentation and reporting requirements including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports
Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines
Attend manager meeting and training
Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff
Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training, and development to staff
Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center
Plans, coordinates, direct, and provide orientation and ongoing training to staff
Encourage employees to improve skills and abilities and stay abreast of current technologies/practices
Exhibits a high degree of courtesy, tact, and poise when interacting with other healthcare professionals
Interprets regulations, and/or policies for employees
Coordinate, multiple tasks, and organized objectives
Supervise the day-to-day operations of the Medical Records department, including scanning, eFax and eCW fax inbox processing, subpoenas, in-person ROI requests, and release of information (ROI)
Ensure all medical records are accurate, up to date, and processed in accordance with privacy laws and HIPAA regulations
Monitor productivity for Medical Records staff by conducting weekly spot checks to ensure accuracy and compliance
Serve as the main contact for any issues with medical records and support ongoing process improvements
Schedule and lead regular team meetings; prepare detailed recaps and follow up on assigned action items
Identify training needs and coordinate ongoing development to maintain up-to-date knowledge of workflows and best practices
Run reports to track patient completions and perform routine spot checks on templates to ensure documentation accuracy and quality
Collaborate weekly with scheduler providers to review upcoming schedules, address coverage gaps, and adjust assignments as needed
Oversee daily template management, including monitoring assigned templates and reallocating staff as necessary for coverage and workload balance
Run and analyze call audit reports to evaluate team performance and ensure quality standards are met
Collect and restructure data from daily reports to monitor progress and identify trends
Design, coordinate, and evaluate pilot programs aimed at improving workflow efficiency and overall team performance
Lead pilot-related and process improvement meetings; create detailed recaps and communicate updates to leadership and team members
Oversee timecard reviews to ensure accuracy, compliance, and timely submission
Work at least two Saturdays per month
Qualification
Required
Must possess 3 out of 4 below: Clinic Scope/Services: School-Based and/or Primary Care Services
Clinic Capacity: 16 Medical Exam Rooms
Clinic Volume: 380-500 patient visits per week
Managerial Experience: Minimum of two years related experience or equivalent in managing staff
High School Diploma or GED (Required)
Must possess current CPR certification
Employees are responsible for maintaining individual certifications as required by job function or by law and provide Verification and recertification when requested by management
Preferred
B.A. / B.S. in health care administration or other health-related field or equivalent
Bilingual English/Spanish
Proficient in Microsoft Office and Excel
Familiarity with medical terminology
Benefits
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403 (B) retirement match
Life Insurance, EAP
Flexible Spending Account
Succession plans & growth within
Company
St. John's Community Health
St.
501-1000 employees
H1B Sponsorship
St. John's Community Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (6)
2022 (9)
2021 (10)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Liz Meisler
CFO
Sushant Bandarpalle, DO, AAHIVS
Chief Medical Officer
Recent News
2025-02-09
Company data provided by crunchbase