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ClickUp · 2 months ago

Mid-Market Account Executive

United States

Full-time

Remote

Mid Level

ClickUp is a company dedicated to architecting the future of work through its innovative AI workspace. The Mid-Market Account Executive will drive growth within existing customer relationships in the Mid Market segment, focusing on upselling and cross-selling opportunities while ensuring customer satisfaction and product adoption.

AppsCollaborationProductivity ToolsSaaSSoftwareTask Management

No H1B

Responsibilities

Drive growth within our existing customer base in the Mid Market segment (300-1000 employees)

Focus on expansion, upsell, and cross-sell opportunities rather than net new business

Build and deepen relationships with current customers to maximize value and adoption

Partner with customers to:

Understand evolving business goals, timelines, and success metrics

Ensure ClickUp continues to deliver value as needs change

Analyze customer usage data to:

Identify trends and expansion signals

Proactively address areas of risk and surface new opportunities

Identify and engage new teams, departments, or business units within current customer organizations that could benefit from ClickUp

Become a product expert, handling customer service and product-related questions to support adoption and expansion

Deliver compelling presentations and product demos to stakeholders via web conferencing and in-person meetings

Collaborate with Customer Success, Product, and Support teams to ensure a seamless customer experience and drive account growth

Qualification

SaaS sales experienceUpsell/cross-sell skillsPresentation skillsCustomer relationship managementProcess-drivenTechnical support exposureCommunicationDetail-orientedAdaptabilityTeam collaboration