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NYC Department of Health and Mental Hygiene · 1 month ago

Forensic Operations & Investigations Division Administration Manager

Manhattan, NY

Full-time

Onsite

Senior Level

The NYC Department of Health and Mental Hygiene is seeking an experienced Forensic Operations & Investigations Administration Manager to provide leadership and oversight for the agency’s forensic mission. This role involves managing complex programs, directing teams, and ensuring efficient service delivery for decedent investigations and interagency responses.

Health Care

No H1B

Responsibilities

Manage and oversee the administrative functions supporting OCME’s forensic operations and investigative division

Manage, plan, and evaluate complex agency programs to ensure timely and efficient delivery of goods and services

Serves as a special advisor to the Assistant Commissioner on division administrative initiatives and priorities

Provide high-level leadership to managerial, professional, and support staff; assign priorities, ensure appropriate staffing levels, and oversee training and professional development

Oversee budget planning, procurement, contract management, and resource allocation for operational and investigative units, including analyzing division needs and preparing comprehensive funding packages for new-needs requests

Liaise with internal OCME divisions, City agencies, including OMB and City Hall, law enforcement partners, healthcare institutions, and external stakeholders to ensure that requests for information are addressed in a manner that reflects the operational realities of the agency

Oversee data management practices, reporting processes, and quality assurance initiatives to enhance operational efficiency and accuracy

Prepare high-level reports, briefings, talking points, and other materials for executive leadership, budget hearings, and agency decision-making, providing clear administrative and analytical insight

Leads high-priority special projects and division initiatives, ensuring clear deliverables and measurable outcomes

Assists in building dashboards and identifying technology needs to enhance operational efficiency

Supports coordination of internship programs, including onboarding, placement, and scheduling across division units

Schedules and coordinates calendars for the Assistant Commissioner and leads tours and informational briefings for city partners Works with division leadership to respond to constituent inquiries and manage external stakeholders, including funeral homes, healthcare facilities, and religious leaders

Maintain advanced proficiency in the use and parameters of the Financial Management System and perform routine assessment of operational modules to identify new system needs and recommend enhancements

Maintains operational knowledge of disaster and continuity of operations plans for areas of responsibility

Provide 24/7/365 availability to respond to urgent matters of the division and agency, including incidents and participation in the agency’s MESORT and disaster response and on-call schedule

Attending operational meetings as representative for area of responsibility and collaborates with other directors to facilitate and enhance operations across the division

Develop and Implement measures for quality assurance and control

Other duties as assigned

Qualification

Forensic scienceProgram managementLeadership experienceGovernment budgetingData systems proficiencyAnalytical skillsIncident command systemsEmergency response operationsOrganizational skillsProblem-solving skillsInterpersonal skillsCommunication skills

Required

A baccalaureate degree from an accredited college, with specialization in criminalistics, forensic science, chemistry, biology, physics, molecular genetics, genetics, biochemistry, molecular biology, entomology, anthropology, ecology or a closely related scientific or engineering field

Preferred

Strong leadership experience directing administrative, operational, or investigative support functions within a medical examiner, forensic, public safety, emergency management, or related government environment

Proven ability to manage complex programs, supervise multidisciplinary teams, and execute operational objectives in high-volume, time-sensitive settings

Excellent analytical, organizational, and problem-solving skills, with the ability to develop and evaluate policies, procedures, and performance measures

Demonstrated experience with government budgeting, procurement, contract oversight, and resource management

Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders

Familiarity with forensic investigation workflows, medicolegal death investigation standards, and accreditation requirements (e.g., NAME, OSAC)

Ability to manage sensitive information with discretion and sound judgment

Proficiency with data systems, case management platforms, MS 365 suite and reporting tools used in forensic or investigative environments

Training or experience in incident command systems, emergency response operations, or mass fatality management is highly desirable