Fanatics · 1 month ago
Director Product Integrity Operations
Fanatics is a leading sports merchandise company, and they are seeking a Director of Product Integrity Operations to develop and execute the quality operations strategy. This role involves overseeing quality management systems, leading cross-functional teams, and driving continuous improvement initiatives to ensure product integrity and customer satisfaction.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Develop and execute the enterprise quality operations strategy in alignment with corporate objectives and operational performance targets
Lead, coach, and develop regional and site-level Quality Managers to ensure consistent application of policies, standards, and best practices
Establish long-term quality objectives focused on product integrity, operational excellence, and customer satisfaction
Oversee implementation and continuous enhancement of the Quality Management System (QMS) across all U.S. facilities
Define and monitor key quality metrics and audit performance to ensure compliance with brand and regulatory standards
Lead cross-functional reviews to assess quality risks, mitigation plans, and process compliance
Maintain readiness for internal, customer, and third-party audits (ISO 9001, CPSIA, restricted substance, etc. as needed)
Provide subject matter expertise in screen printing, embroidery, heat transfer, and garment finishing processes
Establish and enforce specifications, inspection and audits standards, for all decorated and finished products
Partner with Product Development and Manufacturing to validate print methods, materials, and color standards for scalability and repeatability
Utilize data analytics and SPC tools to proactively identify trends, reduce variation, and improve first-pass yield
Lead Lean Six Sigma initiatives focused on efficiency, waste reduction, and process standardization
Oversee corrective and preventive action programs (CAPA) ensuring timely and sustainable resolution of quality issues
Drive year-over-year improvements in defect rate reduction, customer satisfaction, and productivity
Mentor and certify Green Belt and Yellow Belt practitioners across the organization (Quality Managers mainly)
Train and prepare QA Managers to be able to certify CFA Auditors in their own facilities
Partner with cross-functional leaders, mainly with the facilities General Managers and their staff members, Operations, Supply Chain, and Product Development to ensure seamless quality integration across the Product Life Cycle
Collaborate with global quality teams to align domestic and international standards and practices
Present key performance trends, audit outcomes, and strategic improvement plans to executive leadership and make well informed decisions
Qualification
Required
Bachelor's degree in Industrial Engineering, Textile Engineering, Manufacturing, or related field
Certified Lean Six Sigma Green Belt or Black Belt
Able to effectively communicate in English and Spanish
Minimum 10 years in Quality Operations, Quality Management, Quality Engineer or Manufacturing within the apparel industry
Demonstrated successful experience managing team members located in different locations (cities and/or countries)
At least 5 years leading quality operations across multiple sites, ideally in large-scale distribution or fulfillment environments
Proven expertise in screen printing, garments constructions, garments decoration, and apparel quality assurance
Demonstrated success implementing and sustaining enterprise-level QMS and continuous improvement programs
Exceptional leadership, analytical, and communication skills
Experienced Black Belt, Project Manager
Strong command of statistical process control (SPC), root cause analysis, and process validation
Decision maker and the ability to work in complex supply chain environments
Ability to travel up to 70% – 80% across U.S. facilities
Preferred
Experience managing supplier quality in domestic and international sourcing environments
Familiarity with ISO 9001 or comparable certification systems
Knowledge of sustainability, compliance, and social responsibility standards within apparel manufacturing
Strategic mindset with the ability to balance operational detail and executive-level vision
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
H1B Sponsorship
Fanatics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Recent News
Sports Business Journal
2026-01-16
Sports Business Journal
2026-01-16
The Business Journal
2026-01-16
Company data provided by crunchbase