JPMorganChase · 4 days ago
Vice President, High Net Worth Card Relationship & Banking Integration
JPMorgan Chase is a leading financial services firm, and they are seeking an accomplished Vice President to serve as the strategic liaison for the extension and integration of high net worth credit card products across various banking wealth segments. This role is instrumental in driving product strategy, fostering collaboration, and championing product adoption at the highest levels of the organization.
Asset ManagementBankingFinancial Services
Responsibilities
Serve as the primary advocate and subject matter expert for Consumer & Community Banking (CCB) high net worth (HNW) & ultra-high net worth (UHNW) credit card products, driving integration and adoption across JPMC banking and wealth segments through close partnership with segment leaders
Lead the development and delivery of training programs, executive briefings, and strategic communications to articulate product value, ensuring seamless product integration and alignment with segment needs
Cultivate and sustain executive-level relationships, acting as a trusted advisor and facilitating transparent communication and strategic feedback between CCB and partner banking segments to support product integration
Identify and champion opportunities for cross-segment collaboration, product innovation, and business growth, proactively partnering with banking segments to tailor offerings for HNW & UHNW clients
Oversee complex product servicing and social media escalations, collaborating with segment teams to ensure prompt, effective resolution and protection of the J.P. Morgan brand
Develop and implement escalation protocols, analyze trends, and recommend process improvements in partnership with banking segments to enhance client experience and mitigate reputational risk
Partner with marketing, communications, and cross-functional teams, as well as banking segments, to craft messaging, support product launches, and maintain positive brand sentiment
Provide regular reporting to senior leadership on integration progress, escalation volumes, resolution outcomes, and strategic recommendations, driving continuous improvement and organizational change
Qualification
Required
Bachelor's degree
Seven or more years of progressive experience in financial services, product management, relationship management, or client servicing, with demonstrated leadership in cross-banking segment environments
Strong executive communication and presentation skills
Experience with high net worth and ultra-high net worth client segments
Proven relationship management and stakeholder engagement abilities
Analytical and problem-solving skills focused on process optimization
Experience leading cross-functional teams in dynamic environments
Preferred
Advanced degree such as MBA or MS
Track record of driving strategic outcomes in complex organizations
Familiarity with social media escalation management
Experience in product innovation and launch
Strong governance and process improvement background
Expertise in credit card products and wealth management client segments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
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