Caring Senior Service · 1 month ago
*** Franchise Development Coach ***
San Antonio, TX
Full-time
Hybrid
Mid LevelCaring Senior Service is a national leader in home care for seniors, seeking a dynamic Business Development Coach to support and elevate franchise owners. The role involves guiding franchisees in operational excellence, financial profitability, and compliance, ultimately impacting client outcomes and franchise growth.
Health Care
Responsibilities
Evaluate current performance and design tailored improvement roadmaps
Guide franchise owners through certification and recertification
Strengthen adherence to Caring’s operational standards, processes, and documentation
Champion our GreatCare® culture and ensure consistent, high-quality client experiences
Help owners understand financial fundamentals, budgets, expenses, and revenue strategies
Review KPIs and financial indicators to support smart decision-making
Strengthen billing, payroll, and revenue cycle processes to build healthy financial habits
Assist with recruiting, hiring, onboarding, and staff development
Ensure state-specific HR, licensing, and survey requirements are followed
Collaborate with subject-matter experts and Support teams to maintain compliance and quality
Lead structured trainings, workshops, and ongoing coaching calls
Equip owners with leadership skills, management best practices, and culture-building tools
Provide long-term continuity and guidance throughout the franchise lifecycle
Qualification
Required
Experience in business development coaching or a similar role
Ability to evaluate performance and design tailored improvement roadmaps
Experience guiding franchise owners through certification and recertification
Knowledge of operational standards, processes, and documentation
Ability to champion a culture of high-quality client experiences
Understanding of financial fundamentals, budgets, expenses, and revenue strategies
Experience reviewing KPIs and financial indicators
Knowledge of billing, payroll, and revenue cycle processes
Experience with recruiting, hiring, onboarding, and staff development
Knowledge of state-specific HR, licensing, and survey requirements
Ability to collaborate with subject-matter experts and support teams
Experience leading structured trainings, workshops, and coaching calls
Ability to equip owners with leadership skills and management best practices
Experience providing long-term continuity and guidance throughout the franchise lifecycle
Preferred
Senior care industry best practices
Full-cycle business development
Operational and management fundamentals
State and regulatory compliance requirements
Coaching, training, and facilitation skills
Sales and marketing fundamentals
Strong verbal and written communication skills
Organization, time management, and relationship-building skills
Professional, trustworthy, and dependable attributes
Culturally aware and emotionally intelligent attributes
Flexible, proactive, and solution-oriented attributes
Supportive, customer-focused, and fully aligned with the GreatCare® brand attributes
Company
Caring Senior Service
Caring Senior Service provides quality in-home care for the elderly.
Founded in 1991
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Salter
CEO
Ian Klaes
Franchise Owner/Vice President
Recent News
2026-01-16
2026-01-11
2025-11-18
Company data provided by crunchbase