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Candescent · 1 day ago

Executive Director - Enterprise Applications

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. The Executive Director of Application Development and Support is responsible for driving the strategy, delivery, and operational excellence of enterprise applications across the organization, ensuring they meet business needs and adhere to security standards.

BankingFinancial ServicesSaaS

H1B Sponsor Likely

Responsibilities

Enterprise Applications Management

Oversee development, support, and optimization of Salesforce (SFDC), Zuora CPQ, NetSuite, Workday, and Concur systems

Ensure seamless integration across platforms using MuleSoft and maintain robust API connectivity

Drive enhancements and customizations in Salesforce and Zuora CPQ to support evolving business needs

Manage ERP and financial systems (NetSuite) and HR systems (Workday) for operational efficiency

Implement governance for expense management tools like Concur

Define and execute the roadmap for application development and support aligned with business objectives

Partner with business stakeholders to identify opportunities for innovation and process improvement

Oversee design, development, and deployment of enterprise applications (e.g., ERP, CRM, billing systems)

Ensure adherence to software development best practices, including Agile and DevOps methodologies

Establish and manage a global support model for critical applications, ensuring high availability and performance

Implement ITIL-based processes for incident, problem, and change management

Enforce data security, regulatory compliance (e.g., SOX, GDPR), and vendor SLA adherence

Lead and mentor a multi-disciplinary team of developers, architects, and support specialists

Foster a culture of collaboration, accountability, and continuous learning

Manage budgets for application development and support initiatives

Negotiate and oversee relationships with third-party vendors and service providers

Qualification

Salesforce (SFDC)Zuora CPQNetSuite ERPWorkday HCMMuleSoftAPI integrationsCloud platformsITILAgileDevOpsStakeholder managementCommunication skillsTeam leadership

Required

Bachelor's or Master's in Computer Science, Information Technology, or related field. Experience in lieu of education is acceptable

10+ years in IT leadership roles, with significant experience in application development and enterprise support

Expertise in Salesforce (SFDC) configuration and administration

Hands-on experience with Zuora CPQ for subscription billing and pricing

Strong knowledge of NetSuite ERP and Workday HCM systems

Familiarity with Concur for travel and expense management

Proficiency in MuleSoft for API-led integrations across enterprise systems

Strong knowledge of application lifecycle management, cloud platforms (AWS/Azure), and integration frameworks

Familiarity with ITIL, Agile, and DevOps practices

Proven ability to lead large teams and manage complex, global projects

Excellent communication and stakeholder management skills

Company

Candescent

Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.

Founded in 2024

Atlanta, Georgia, USA

1001-5000 employees

https://www.candescent.com/

H1B Sponsorship

Candescent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)