University of Louisville ยท 6 hours ago
Senior Manager, Online Enrollment Services
Louisville, KY
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $89K/yr
6+ years expThe University of Louisville is seeking a Senior Manager of Online Enrollment Services to lead the strategy and operations of online student recruitment efforts. This role involves directing a high-performing team to achieve enrollment goals, leveraging data and technology to drive growth, and collaborating with various university stakeholders to enhance recruitment practices.
AssociationCommunities
Responsibilities
Lead the strategy and operations of online student recruitment efforts
Direct a high-performing team to achieve enrollment goals for online programs
Set clear targets and establish performance metrics
Foster a culture of continuous improvement
Monitor and analyze recruitment funnel performance, conversion rates, and market trends
Identify opportunities for improvement in enrollment processes
Oversee enhancements to the Customer Relationship Management (CRM) system and related tools
Strengthen prospective student engagement and improve counselor effectiveness
Ensure accurate and actionable reporting
Work closely with academic units, student services, and other university stakeholders to align recruitment practices with program requirements
Remove enrollment barriers and implement coordinated strategies that advance online enrollment priorities
Qualification
Required
Bachelor's degree and six (6) years of related experience or an equivalent combination of education and experience
Strong understanding of online education, student recruitment, enrollment management, and CRM optimization
Leadership skills to inspire a diverse, result-driven team
Experience monitoring and analyzing recruitment funnel performance, conversion rates, and market trends
Ability to oversee enhancements that strengthen prospective student engagement, improve counselor effectiveness, and ensure accurate, actionable reporting
Experience working closely with academic units, student services, and other university stakeholders to align recruitment practices with program requirements
Ability to remove enrollment barriers and implement coordinated strategies that advance online enrollment priorities
Preferred
Experience recruiting for online programs and developing successful strategies to attract adult learners
Skilled in using a Customer Relationship Management (CRM) system, preferably within an educational setting
Background in college admissions, higher education administration, or student services
Proven ability to create and implement comprehensive recruiting plans that drive enrollment and support institutional goals
Company
University of Louisville
The University of Louisville is a state supported research university located in Kentucky's largest metropolitan area.
Founded in 1798Louisville, Kentucky, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Melisa Adkins, EJD, MBA, BSN, RN
Chief Executive Officer- UofL Health- Mary & Elizabeth w/oversight of Peace & South Hospitals
In K. Kim
Co-Director, Co-Founder, Center for Health Process Innovation (CHPI)
Recent News
2024-02-09
Louisville Business First
2023-12-01
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