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First Financial Bank NA · 3 hours ago

Branch Operations Coordinator

Cleveland, TN

Full-time

Onsite

New Grad, Entry Level

0+ years exp

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. The Branch Operations Coordinator role supports branch operations, supervises transactions, and enhances customer service while contributing to the community.

AccountingBankingFinancial Services

H1B Sponsor Likely

Responsibilities

Support Branch Efficiency: Assist the Banking Center Manager in overseeing daily operations and ensuring efficiency

Lead & Support: Provide leadership and guidance to tellers, including scheduling, approving transactions, and coaching team members

Drive Sales & Service: Introduce clients to new products and services, cross-sell, and generate leads for the sales team

Engage Clients: Deliver exceptional service by building relationships, identifying client needs, and providing financial solutions

Ensure Compliance: Follow security procedures and banking regulations while maintaining adherence to policies

Train & Develop: Conduct performance discussions, coaching sessions, and ensure staff is informed of policy updates

Process Transactions: Assist with teller and platform activities, including check cashing, account openings, and client transactions

Guide Operations: Act as a key support in branch operations, ensuring smooth execution of daily tasks and operational efficiency

Qualification

Sales skillsClient serviceLeadership skillsFinancial products knowledgeMicrosoft proficiencyMulti-taskingCommunication skillsDetail-oriented

Required

High school diploma or equivalent, or six months of experience in the teller function and sales experience

Strong sales skills with previous experience meeting client satisfaction and sales goals

Excellent client service, interpersonal, and leadership skills

Strong written and verbal communication skills with professional grammar and demeanor

Ability to multi-task, remain detail-oriented, and work efficiently in a fast-paced environment

Knowledge of financial products and services

Proficiency in PC, Microsoft, and internet applications

Ability to work in a fast-paced, time-sensitive environment with a positive attitude

Ability to work occasional weekends and extended hours when needed

Ability to commute to the primary work location and occasionally to other work locations within driving distance

Ability to remain in a stationary position for up to 75% of an eight (8) hour workday

Ability to review information and details at close range (within a few feet)

Benefits

Medical, dental, vision, and employer-paid life and disability insurance.

401(k) match

Employee Stock Ownership Program (ESOP)

Banking benefits.

Paid time off, including 11 Federal Reserve bank holidays.

Tuition assistance

Professional development programs.

Company

First Financial Bank NA

Since 1834, First Financial Bank has been empowering individuals and communities with secure, innovative financial solutions.

Founded in 1834

Terre Haute, Indiana, USA

501-1000 employees

https://first-online.bank

H1B Sponsorship

First Financial Bank NA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (1)

2021 (2)