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MyEyeDr. · 5 hours ago

Patient Service/Front Desk Coordinator

Yonkers, NY

Full-time

Onsite

New Grad, Entry Level

$16/hr - $21/hr

MyEyeDr. is a high-growth, premier healthcare company focused on providing exceptional vision care. As a Patient Service Coordinator, you will play a vital role in delivering personalized patient experiences through managing the front desk and assisting with various administrative tasks.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience

Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments

Assist in appointment confirmations and patient outreach in partnership with Doctor availability

Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed

Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)

Collaborate with doctor(s) and team members to provide seamless patient experience

Qualification

Customer service experienceFront desk coordinationInsurance plan knowledgeMultitasking abilityComputer savvyOral communicationWritten communicationProblem-solving skillsTeam collaboration

Required

Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks

Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff

Flexible, nimble and agile mindset with the ability to wear multiple hats

Friendly, caring, and patient-centric person who thrives in a fast-paced environment

Team player who is willing to collaborate to provide the best patient experience

Computer Savvy with excellent oral and written communication skills

Professional attitude and ability to problem solve and respond to patient service requests

Benefits

Medical and dental coverage

Tax-free savings plans

Life insurance

Vision coverage

Associate discounts on our products

401K with competitive company match

PTO and paid holidays from day one

Company

MyEyeDr.

Glassdoor2.6

MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions.

Founded in 2001

Vienna, Virginia, US

5001-10000 employees

http://www.MyEyeDr.com

H1B Sponsorship

MyEyeDr. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)