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ChristianaCare · 8 hours ago

Epic Security & Providers - Analyst

Wilmington, DE

Full-time

Hybrid

Entry, Mid Level

$79K/yr - $127K/yr

2+ years exp

ChristianaCare is one of the largest health care providers in the Mid-Atlantic Region and is committed to providing the best patient care. The Epic Security & Providers Analyst will be responsible for managing application security levels, coordinating security-related activities, and working closely with Epic to implement new projects and manage upgrades.

Health CareHospitalNon Profit

No H1B

Responsibilities

Provisions application security levels and roles

Establishes ownership of each particular security class

Coordinates security template and role updates and establishes a security change control process

Coordinates security‐related activity across physical (buildings, grounds) infrastructure (network, servers, operating system) and application (Epic or non‐Epic) teams

Works with application and compliance teams to design system‐level access

Creates user records and maps them to templates built by application coordinators/analysts

Creates appropriate shared security classifications which do not have specific application ownership

Creates and maintains procedures to activate, deactivate, and update user records

Understands the Epic software security structures, including user profiles, roles, and security classes

Serving as the main point of contact for technical issues and general questions related to assigned applications

Working in collaboration with Epic to implement new projects (such as a new module)

Managing upgrades of assigned applications with Epic by setting timelines, maintaining continuous communication, and addressing issues

Analyzing and communicating the impact of issues

Triaging requests and determining the priority of issues

Resolving end‐user application issues using Epic documentation and ensuring business needs are met

Escalating end‐user problems to the appropriate level (such as team lead) when necessary

Validating solutions are complete and appropriately implemented

Building relationships with end users and providing consistent support through day‐to‐day communication

Communicating problem status and solutions to end users

Qualification

Epic certificationEpic Security Coordinator CertificationHealthcare security managementEHR platforms experienceInformation Technology degreeCommunication skillsProblem-solving skillsCollaboration skills

Required

Applicants must be currently authorized to work in the United States

2 - 3 years of experience working with Epic systems or similar EHR platforms preferably in security analysis or a related field

High School diploma with 5 years of related experience may be considered in lieu of bachelor's degree

Preferred

Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions

Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or a related field is preferred

Epic Security Coordinator Certification preferred

Relevant certifications in healthcare security management are highly desirable

Benefits

Medical, Dental, Vision, Life Insurance, etc.

Two retirement planning offerings, including 403(b) with company contributions.

Generous paid time off with annual roll-over and opportunities to cash out.

12-week paid parental leave

Tuition assistance

Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Company

ChristianaCare

Glassdoor3.5

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.

Founded in 1888

Wilmington, Delaware, USA

10001+ employees