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MercyOne · 4 hours ago

Practice Manager I Des Moines Peds

Des Moines, IA

Full-time

Onsite

Mid Level

MercyOne is a healthcare organization dedicated to providing compassionate and quality care. The Practice Manager I will lead day-to-day operations of assigned clinic locations, ensuring compliance with regulations and standards while developing and training a team to deliver proficient service.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Lead day-to-day operations of assigned clinic location(s) to ensure proficient and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards

Effectively lead, train and develop a team of employees including hiring, training and development, etc

Promotes personal growth/development and understanding among colleagues

Presents problems in a professional manner and helps coordinate solutions inter-departmentally

Creatively seeks solutions to existing problems as well as potential problems

Creatively implements solutions to problems

Creatively seeks new ideas to stay within budget guidelines while constantly improving the quality of health care delivered

Ensures charging/ reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team

Assists with documentation audits

Partners with the Medical Director to ensure success within the clinic

Prepares, monitors, and adjusts budget

Develops, implements and monitors clinic objectives, processes, procedures, standards, and educational programs in conjunction with the mission and the philosophy of MercyOne Medical Group

Works collaboratively with Medical Group Administration and other leaders to develop, evaluate and monitor standard processes based on best practices

Develops and maintains quality assurance programs, i.e. nursing, accounting

Proactively analyzes clinic operations to identify barriers or new opportunities

Directs the maintenance of the physical environment and equipment

Serves as a liaison between physicians and Medical Group Administration, promoting understanding and agreement in regard to future goals

Directs, motivates, and evaluates activities of clinic employees, ensuring that clinic goals and expectations are met

Ensures the impact of constant change is positive in nature to employees, patients, and physicians

Directs clinic in complying with applicable laws and regulations relative to clinic operations (i.e. OSHA, CLIA, COLA, HIPAA, Stark, etc.)

Ensures that patient concerns are addressed, and that appropriate and timely follow-up is performed

Qualification

Healthcare managementBudget managementTeam leadershipQuality assuranceCommunication skillsTrainingDevelopmentRegulatory complianceProblem-solvingCollaboration

Required

Bachelor's degree in business, nursing, health administration, or related field required; or enrolled in a Bachelor's Degree program and actively pursuing

Must demonstrate excellent communication skills in both verbal and written form