FIS · 4 hours ago
Managed Service Change Analyst II
Jacksonville, FL
Full-time
Onsite
Mid Level
$30/hr - $49/hrFIS is a fintech company that powers the world’s economy and champions diversity to deliver innovative solutions. The Managed Service Change Analyst II will gather, analyze, and validate business and user requirements for processes related to cleared derivatives, translating these into functional specifications to meet business needs.
BankingFinancial ServicesFinTechPayments
Responsibilities
Collaborate with clients and BPaaS Operations teams to gather high-level requirements and understand business needs
Document business requirements clearly and translate them into detailed functional specifications
Provide analytical support by coordinating data extraction from multiple databases and interpreting results
Build strong client relationships, serving as a trusted advisor
Partner with Project Managers, Architects, Developers, and other stakeholders to design effective solutions
Participate in functionality, integration, and user acceptance testing, creating, and maintaining test cases as well as documenting results
Adhere to established change management processes for change deployment
Weekend work is expected
Qualification
Required
Familiarity with the financial services industry, basic technical skills, and change management principles
Proficiency in Unix and Oracle SQL databases
Demonstrated success as a Change Analyst in fast-paced, multi-project environments
Familiarity with end-to-end software development life cycles (SDLC, waterfalls, iterative, modern agile)
Thorough understanding of requirements definition and solution design (e.g., model-driven tools and techniques - conceptual component models, business process models, use cases)
Strong customer service skills with a track record of building high levels of satisfaction for both internal and external clients
Exceptional verbal and written communication skills, with the ability to convey complex concepts to technical and non-technical audiences at all organizational levels
Preferred
Experience with Java, Couchbase, Service Now, and MS Teams support
Knowledge of cleared derivatives, FIS CD or similar platforms
Benefits
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
Founded in 1968
10001+ employees
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2025-12-29
2025-12-26
Payments Dive
2025-12-24
Company data provided by crunchbase