Perfecto Staffing · 1 month ago
Customer Service Account Representative
Collierville, Tennessee, United States
Full-time
Onsite
Mid Level
4+ years expPerfecto Staffing is seeking a dedicated and proactive Customer Service Account Representative to join their dynamic team. In this role, you will serve as the key connection between the company and its valued clients, ensuring exceptional service and a seamless customer experience.
Staffing & Recruiting
Responsibilities
Manage and administer customer orders and their processes for major accounts
Work with Price Administration to reconcile price exceptions and issues
Monitor daily fill‐rates
Monitor and utilize customer web data bases as required by the customer, to include item setup and required maintenance
Investigate short‐pays and rectify problems to get them resolved by processing RMAs, credit and debit memos
Act as liaison between customers, sales, supply chain and purchasing
Communicate effectively with customers and management in a timely and professional manner
Performs other duties as assigned
Qualification
Required
Bachelors degree in a related field or equivalent combination of related education and experience equal to four (4) years
Must have excellent computer skills with a working knowledge of applications such as Excel, Word, Microsoft Office
Excellent written and verbal communication skills are also required
Excellent organizational skills and ability to multi‐task in a fast paced environment
Must be a self‐starter with excellent problem solving skills
Must be flexible and receptive to change
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Perfecto Staffing
At Perfecto Staffing, we believe in more than just filling positions—we create opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase