ProCare Rx · 1 month ago
Accounts Receivable & Collections Specialist
Gainesville, GA
Full-time
Onsite
Entry Level
2+ years expProCare Rx is seeking an Accounts Receivable & Collections Specialist to manage customer invoices and collections activities. The role involves processing payments, resolving billing discrepancies, and supporting process improvements in accounts receivable and collections.
Health CareInformation Technology
Responsibilities
Process customer invoices accurately and in a timely manner
Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and invoices
Prepare daily cash receipts and reconcile AR subledger to the general ledger
Monitor aging reports and identify delinquent accounts
Research and resolve billing discrepancies or payment issues
Maintain detailed and organized customer account records
Serves as secondary support for daily bank deposit activities
Conduct timely collection activities for past-due accounts via phone, email, and written communication
Work collaboratively with customers to resolve outstanding balances while maintaining professionalism
Investigate and resolve payment disputes, chargebacks, and short-payments
Negotiate payment arrangements when necessary
Escalate accounts for further collection action when appropriate
Prepare and analyze AR aging reports for management
Assist with month-end close activities, including AR reconciliations and journal entries
Recommend and support process improvements to strengthen the AR and collections functions
Ensure compliance with company policies and relevant regulations
Qualification
Required
Associate or Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience)
Strong understanding of accounting principles related to AR
Proficiency with accounting/ERP systems and Microsoft Excel
Excellent communication and customer service skills
Strong attention to detail, organization, and ability to prioritize
Problem-solving mindset with the ability to work both independently and collaboratively
Preferred
2+ years of experience in accounts receivable, billing, or collections preferred
Benefits
Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance, and more.
Paid Time Off and Holiday Pay.
We offer a robust Employee Wellness Program.
401(k) with a company match.
Employee Assistance Program provides confidential support and counseling.
Employee Referral Program.
Company
ProCare Rx
ProCare Rx is a national, URAC accredited Pharmacy Benefit Manager with almost 30 years' experience in the health care industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Roger Burgess
Founder & Chairman Of The Board
Recent News
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