The Killbuck Savings Bank Co. · 1 month ago
Assistant Branch Manager
Mount Hope, OH
Full-time
Onsite
Mid LevelThe Killbuck Savings Bank Co. is responsible for managing retail operations at their branch offices. The Assistant Branch Manager oversees daily operations, develops new business, and ensures compliance with bank policies while managing customer relationships and staff training.
BankingFinancial Services
Responsibilities
Maintains customer and employee relationships
Opens and closes the branch; maintains and stays abreast of security policies and procedures
Supervises vault operations and procedures; including required entry logs
Open night depository and record contents
Handles customer problems and complaints; counsels customers with special needs or requests
Enforces bank policies at the Branch Office
Assists with maintaining office building, grounds, equipment and fixtures
Assists with the preparation and distribution of monthly branch reports to appropriate bank management
Evaluates the branch operations and make recommendations to management
Maintain harmony among workers and resolve grievances or refer problem to supervisor
Provide ongoing training of tellers in customer service and banking procedures to improve efficiency
Assists with the safety program at the Branch
Opens, closes and services every type of account
Promotes the financial institution services and products to current and/or potential customers
Tests branch security equipment and investigates security issues when needed
Represents the financial institution in community social events
Provides coaching and/or counseling with employees when needed with the assistance of the Branch Manager
Coordinates staff training when needed, including quarterly on-line training
Perform all the duties and responsibilities of teller as needed
Serves as a Notary Public for the Branch Office
Qualification
Required
Maintains customer and employee relationships
Opens and closes the branch; maintains and stays abreast of security policies and procedures
Supervises vault operations and procedures; including required entry logs
Open night depository and record contents
Handles customer problems and complaints; counsels customers with special needs or requests
Enforces bank policies at the Branch Office
Assists with maintaining office building, grounds, equipment and fixtures
Assists with the preparation and distribution of monthly branch reports to appropriate bank management
Evaluates the branch operations and make recommendations to management
Maintain harmony among workers and resolve grievances or refer problem to supervisor
Provide ongoing training of tellers in customer service and banking procedures to improve efficiency
Assists with the safety program at the Branch
Opens, closes and services every type of account
Promotes the financial institution services and products to current and/or potential customers
Tests branch security equipment and investigates security issues when needed
Represents the financial institution in community social events
Provides coaching and/or counseling with employees when needed with the assistance of the Branch Manager
Coordinates staff training when needed, including quarterly on-line training
Perform all the duties and responsibilities of teller as needed
Serves as a Notary Public for the Branch Office
Company
The Killbuck Savings Bank Co.
A commercial bank offering personal and business accounts to our customers in Ashland, Coshocton, Holmes, Knox, Tuscarawas, and Wayne Counties.
Founded in 1900
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Pike
Chief Financial Officer
Matthew Miller, MBA
Sr. Vice President & Chief Lending Officer
Company data provided by crunchbase