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St. Jude Children's Research Hospital - ALSAC · 2 weeks ago

Liaison - ALSAC Liaison Office (Memphis, TN)

Memphis, TN

Full-time

Hybrid

Mid Level

3+ years exp

St. Jude Children's Research Hospital - ALSAC is a respected nonprofit dedicated to curing childhood cancer. The Liaison role is responsible for managing relationships between ALSAC and St. Jude, coordinating requests to support fundraising and awareness efforts, and collaborating with various divisions to fulfill these requests.

CharityFinancial ServicesHealth Care

Responsibilities

Design, recommend, confirm, and coordinate ALSAC and St. Jude resources, including tours, staff participation, content approvals, filming, photography, information requests, and funding/naming opportunities

Work with ALSAC divisions to understand strategies, provide speaker recommendations, and secure St. Jude staff participation to maximize fundraising and awareness. Participate in planning activities, submit requests to the St. Jude Liaison Office, coordinate schedules, and prepare overview documents for stakeholders. Includes virtual and onsite stewardship of St. Jude staff

Manage and track information requests from ALSAC stakeholders, donors, partners, and volunteers. Direct inquiries and responses to appropriate teams. Collaborate with ALO Leadership to request budget information for targeted donations and submit naming opportunity proposals for executive review

Oversee the content approval process between ALSAC stakeholders and St. Jude. Review and submit concept proposals and content for staff spotlights, building updates, hospital programs, medical and scientific discoveries, and news. Maintain records of proposals and approvals, and provide analysis to ALO Leadership. Communicate messaging updates to ensure consistency

Enter and track various requests in internal systems to record interactions between ALSAC and St. Jude. Analyze data, identify trends, and recommend process improvements to enhance customer service and efficiency

Partner with CMS and ALSAC Photography to organize clinical and non-clinical filming and photography requests. Request special access as needed and manage onsite activities

Support special projects as assigned

Manage the non-monetary gift process between ALSAC and St. Jude. Establish processes and guidelines to vet and present non-monetary gift offers. Collaborate with stakeholders and maintain records of donations, providing analysis to ALO Leadership

Work with the ALSAC and St. Jude Liaison Offices to create tools that streamline processes and ensure timely delivery of assets. Recommend improvements to maximize efficiency and enhance communication. Assist in establishing and documenting policies and procedures for requests

Vet, coordinate, and track service project activities for ALSAC donor audiences to meet St. Jude’s needs. Maintain records of activities and provide analysis to ALO Leadership