Medata · 1 month ago
Patient Advocate Level II- Bilingual (Lakeland, FL)
US
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrMedata is a company focused on delivering exceptional healthcare support, and they are seeking a Bilingual Patient Advocate Level II. The Patient Advocate will be responsible for ensuring client loyalty through effective communication and support, while collaborating with team members to achieve the best outcomes for patients.
ComputerSoftware
Responsibilities
Make outbound calls to schedule patients in a timely manner to ensure that internal and external metrics are met
Understand MedRisk’s interdepartmental procedures, policies and comply with them
Meet MedRisk’s Department goals for Quality and Quantity of work input
Complete special projects or tasks as assigned by the supervisor
Provide best in class customer service to all callers
Work on cases that requires investigation for missing information that is necessary to
Qualification
Required
Candidates must be Spanish speaking
Candidates must live in Florida in the Lakeland area to be onsite for training as needed
Company
Medata
Medata is a computer software company specializing in medical bill review software and medical bill review software.
Founded in 1975
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-09Acquired
Leadership Team
Jonathan Nutt
Chief Technology Officer
Dana Joanou
Chief Financial Officer
Recent News
2025-04-08
Company data provided by crunchbase