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Universal Orlando Resort · 5 hours ago

Manager, Talent Acquisition - Universal Kids Resort

Frisco, TX

Full-time

Onsite

Senior Level

5+ years exp

Universal Orlando Resort is seeking a Manager for Talent Acquisition at Universal Kids Resort. This role is responsible for overseeing the Talent Acquisition team, developing recruiting strategies, managing hiring processes, and ensuring effective staffing solutions to meet the operational needs of the resort.

Entertainment

Responsibilities

Develop recruiting strategies for short-term and long-term business needs for non-exempt and exempt roles for hotel and park frontline roles, up to and possibly including operational leadership roles within UKR. Continuously monitor Talent Acquisition progress against Business Analytics plan to meet workforce planning demands and determine alternate recruitment avenues to support the business. Identify and leverage industry trends, assist in sourcing niche markets and utilize established recruitment metrics to help drive, support, and report business needs. Partner and routinely communicate with Universal Destinations and Experiences (UDX) Corporate Functions Talent Acquisition team for recruitment of any UKR corporate function roles

Develop effective pipeline strategies for internal and external talent. Pursue creative and strategic staffing solutions to meet business needs including seasonal hiring demands. Utilize existing and developing internal programs to assist in leveraging internal mobility and increasing talent bench strength. Support external pipelining efforts via community partnership engagement, professional associations, and other effective communication and engagement strategies. Manage vendor relationships as necessary (staffing agencies, J-1 programs, etc.)

Manage, execute, and continuously look to increase efficiency and improve UKR’s Talent Acquisition function. Partner with Hiring Managers, Compensation, Talent Development, HRBP teams and across UDX Talent Acquisition teams and Centers of Excellence to identify process improvement opportunities, alignment and best practices. Build relationships with leaders across the resort to support meeting staffing requirements and maintain open communication with department leaders regarding staffing updates and challenges

Manage all aspects of internal and external hiring and community events including the planning, design, attendance, and execution. Participate in events and day-to-day recruitment activities as needed, providing hands-on support for application review, interviewing and job offers. Ensure all Talent Acquisition Team Members are successfully onboarded and trained; ensure utilization of Talent Acquisition systems consistently and compliantly. Manage and develop UKR Talent Acquisition team to ensure highest levels of service and support are provided

Manage processes, metrics and statistics of staffing functions and communicate these clearly to direct leadership and all internal stakeholders. Produce and analyze Talent Acquisition Performance Dashboards via enhanced analytics, capturing data and providing regular reporting and trends

Manage department budget. In partnership with UKR Director of HR and UDX Centers of Excellence, develop recruitment materials, advertising strategy and implementation of UKR’s recruitment messaging in the media, online, and in the community positioning UKR as an exciting employer of choice

Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities

Perform other duties as assigned