HR ELEMENTS · 1 month ago
ACCOUNT MANAGER (Northeast Region)- BAERLOCHER USA
United States
Full-time
Onsite
Mid, Senior Level
5+ years expBaerlocher USA is a leading additive supplier with over 200 years of experience, and they are currently seeking an Account Manager to grow a portfolio of accounts throughout North America. The role involves building relationships with customers, ensuring successful solution delivery, and collaborating with internal teams to drive sales and profitability.
Human ResourcesProfessional ServicesRecruiting
Responsibilities
Serve as the primary point of contact for all customer needs and communications across North America
Build and nurture long-term, strategic relationships with customers, acting as a trusted advisor
Understand customer goals and ensure successful solution delivery that aligns with their objectives
Coordinate internally across departments to deliver a seamless customer experience
Regularly communicate progress on strategic initiatives, projects, and account status updates to stakeholders
Analyze and report on account performance, including sales trends, forecasts, and key performance metrics
Identify new business opportunities within assigned territory and collaborate with sales leadership to drive growth
Manage and resolve high-priority issues or escalations with a sense of urgency and professionalism
Ensure account strategies align with broader company goals and market dynamics
Contribute to the development of annual sales targets, territory planning, and budgeting processes
Qualification
Required
Strong interpersonal and communication skills with the ability to influence and engage stakeholders at all organizational levels
Demonstrated success managing multiple priorities, deadlines, and customer accounts simultaneously
Effective problem-solving and decision-making skills, with a data-driven and customer-centric mindset
Excellent presentation, negotiation, and relationship management capabilities
Proficient in Microsoft Office Suite and CRM platforms (e.g., Salesforce)
Comfortable working in a fast-paced environment while maintaining high attention to detail
Highly organized with strong time management skills
Collaborative team player with the ability to work independently when needed
Ability to think strategically and contribute to account planning and business development initiatives
BS in Chemistry, Engineering, Business, or a related degree; or 5+ years in a lab or technical role; OR Advanced Degree in relevant field
Proven account management or other relevant experience
Experience in delivering client-focused solutions based on customer needs
Clean driving record for insurability
Must be able to travel as needed to meet with customers
Long periods of computer usage
Preferred
Proven account management or other relevant experience, preferably with plastic and/or rubber additives
Experience with polymer compounding and converting
Experience with polymer masterbatch and/or recycling a plus
Benefits
Competitive base salary
Yearly bonus
Paid vacation
14 paid holidays
Health, dental, and vision plans
Company paid life insurance, short term disability, and long-term disability
401(k) with company matching contribution
Company
HR ELEMENTS
HR Elements offers customized HR solutions and outsourced HR services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase