Tennessee Secretary of State · 9 hours ago
PC Technician - Clinch River Regional Library
Clinton, TN
Full-time
Onsite
Entry, Mid Level
$45K/yr - $45K/yr
2+ years expThe Tennessee Secretary of State is seeking a PC Technician for the Clinch River Regional Library. The role involves providing technical support to public libraries, assisting with system updates, and coordinating information systems plans.
Government Administration
Responsibilities
Assist public libraries with system and software updates, computer maintenance, and software licensing
Assist Network Services Consultants with large project implementations, which may include assisting with paperwork, unpacking and setting up equipment, installing software, imaging hard drives, and training public library staff
Assist with automated library systems
Perform as coordinator for assigned region on the Information Systems Plan
Perform as coordinator with SOS Information Technology and Fiscal Office for the surplus state property
Interact effectively with public library personnel
Provide technical training on a wide variety of subjects in one-on-one training, group settings, or webinars
Assist assigned regional library as scheduled with non-Information Technology duties
Monitor and respond quickly and effectively to requests received through the Secretary of State’s IT Call Center/Helpdesk
Perform other duties as assigned
Qualification
Required
Graduation from an accredited college or university
At least two (2) years of experience in computer hardware, software, applications programming, user or system requirements analysis, the field of Information Technology analysis, design, development, and maintenance, or related experience in the successful implementation and maintenance of Information Technology
Experience and education in the following areas may substitute for the required degree on a year-for-year basis: (1) one year experience in a public or regional library (required), and/or (2) diagnostic software/hardware technical support, and/or (3) hardware installation of computers and peripherals
Proficient in Microsoft Office, library circulation/management systems, anti-virus software, security software such as Clean Slate, and Microsoft Windows
Proven ability to teach and train adults
Ability to provide basic troubleshooting over the phone
Ability to demonstrate a basic understanding of ethernet and wireless networking
An employee in this classification must be a team player with strong interpersonal skills capable of working well with public librarians and state staff
Ability to work unsupervised in a conscientious manner
Ability to work effectively in a mobile work environment
Must have and maintain a valid driver's license, a good driving record, and be willing and able to travel independently throughout the state, including occasional overnight travel
Ability to handle boxes and equipment weighing a minimum of forty (40) pounds
Requires normal visual acuity and field of vision, hearing, and speaking
Preferred
A degree in information systems, computer technology, computer science, or another related field of study is desirable and will be given preference
A+ and/or Network+ certification is desirable and will be given preference
Experience in a library setting is desirable
Benefits
State of Tennessee benefits package
Company
Tennessee Secretary of State
Tre Hargett was elected by the Tennessee General Assembly to serve as Tennessee’s 37th secretary of state in 2009 and re-elected in 2013, 2017, 2021, and 2025.
201-500 employees
H1B Sponsorship
Tennessee Secretary of State has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase